50 Holyoke St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pauline C
Rob was a great tech. He knew the problem and fixed it. He was very personable. Thanks!
Customer service response - Thank you for your positive feedback, Pauline! We're happy to hear that Rob was knowledgeable, personable, and able to fix the problem.
Sears Home Services on June 12, 2025
Fran S
Steve is awesome and explained everything very thoroughly. Also gave us great advice for the future so this doesn’t happen again!!
Customer service response - Thank you for your positive feedback, Fran! We're happy to hear that Steve was thorough and provided you with valuable advice for the future.
Sears Home Services on June 12, 2025
William K
Technician was great the Sears repair service is a rip off needless to say I didn’t use the 850.00 charge for 129.00 dollar part ordered it though Amazon and replaced it myself.Honest technician. Almost fraudulent Sear Service.
Customer service response - Thank you for your feedback, William. We're glad to hear the technician was honest, but we're sorry to hear about your concerns with the service charges.
Sears Home Services on June 10, 2025
Virginia W
Did all he could to try and repair our dryer.
Customer service response - Thank you for your positive feedback, Virginia! We're happy to hear that our technician did all he could to try and repair your dryer.
Sears Home Services on June 09, 2025
Gregory K
Marc is completely professional, knowledgable. polite and helpful. Also a wonderful personality. Marc asked all the right questions, applied his over 20 years of experience, and explained the situation very clearly. Could not ask for better service!
Customer service response - Thank you for your positive feedback, Gregory! We're happy to hear that Marc was professional, knowledgeable, and helpful, and that he provided clear explanations with his extensive experience.
Sears Home Services on June 08, 2025
Vanessa B
Wonderful, professional, knowledgeable and kind
Customer service response - Thank you for your positive feedback, Vanessa! We're happy to hear that our technician was wonderful, professional, knowledgeable, and kind.
Sears Home Services on June 04, 2025
Harold S
Polite, thorough, knowledgeable, and timely.
Customer service response - Thank you for your positive feedback, Harold! We're happy to hear that our technician was polite, thorough, knowledgeable, and timely.
Sears Home Services on June 02, 2025
Tim F
Rob was right on time. Courteous, personable, professional and informative. Rob is a real credit to your organization. 5 stars.
Customer service response - Thank you for your positive feedback, Tim! We're happy to hear that Rob was punctual, courteous, and professional, and that he made a great impression.
Sears Home Services on May 28, 2025
Jose P
Stephen clearly explained the problem with our washer and dryer, and gave us a number of options to repair our washer. He was very polite and professional
Customer service response - Thank you for your positive feedback, Jose! We're happy to hear that Stephen was clear, polite, and professional in explaining the problem and providing repair options.
Sears Home Services on May 26, 2025
Rebecca R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 21, 2025
