50 Holyoke St Reviews
Read reviews from customers who used our services at 50 Holyoke St
Total reviews
300
Average Rating
4.6/5
Alfred A,
Anita D,
Daniel was excellent and professional. Checked everything and explained problems that we had. Greatly recommended
Ibrahim I,
Eve W,
Very polite gentleman
Diane S,
Very knowledgeable and helpful
Sean D,
Customer service response - Thank you for your review! We're glad to hear that our team was knowledgeable and helpful during your appliance repair. We appreciate your feedback!
Sears Home Services on 1707199722476
The tech was nice, but unable to repair the clogged vent.
Beth R,
Customer service response - Thank you for your feedback, Beth. We're glad the technician was nice, and we apologize for the inability to repair the clogged vent.
Sears Home Services on 1780097079237
Appliance repair did not happen because tech could not confirm model number with our home warranty company. Tech was friendly and knowledgeable but did not actually fix anything
Amanda S,
Customer service response - Thank you for your feedback, Amanda. We apologize for the inconvenience and are glad to hear the technician was friendly and knowledgeable. Please contact us directly to resolve the issue.
Sears Home Services on 1746399223479
Tech was great. Very nice and explained what's going on. But didn't fix the problem as samsung doesnt have the part needed to fix it. Tech was great and sears notifications were helpful. Samsung not helpful at all.
Michelle C,
Customer service response - Thank you for acknowledging our technician's efforts and our notification system. We apologize for the inconvenience caused by the unavailability of parts from Samsung and appreciate your understanding.
Sears Home Services on 1721691902522
Stephen was the most professional repairman that I have encountered in a long time. He was knowledgeable, kind, and very patient with my excited dog. He took the time to explain to me how my stove worked and everything he was doing while troubleshooting. The only reason I didn't give this a 5 star rating was because although the part that needed to be replaced was cheap, the cost for labor was quite expensive. Other than that, I was really pleased with the experience.
Amanda N,
Customer service response - Thank you for acknowledging Stephen's professionalism and patience; we're glad you were pleased with his service. We apologize if the labor costs seemed high and will take your feedback into consideration for future pricing.
Sears Home Services on 1719475171179