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50 Holyoke St Reviews
Read reviews from customers who used our services at 50 Holyoke St
Total reviews
322
Average Rating
4.6/5
Marc the technician was great but dealing with the AI from May 13th to today May 26th sucked. The AI texted me that the technician was going to be here May 20th and texted me every day from the Friday before to the 20th to confirm my appointment for the 20th which I did only to sit around the window of 8am to 5pm and I hit the text at 4pm to see where the technician was and to only get texted back by the AI that my appointment wasn't until May26 yet I got all them texts to confirm the 20th, needless to say that I'm not happy with the AI system
Michael O,
Customer service response - Thank you for your feedback, Michael! We're glad to hear Marc was great, but we're sorry for the inconvenience caused by the AI scheduling system.
Sears Home Services on 1779812460390
Kathy S,
Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778760784497
Marc was early and knowledgeable!
Infotek,
Customer service response - Thank you for your feedback, Infotek! We're glad to hear Marc was early and knowledgeable during your service.
Sears Home Services on 1776788309164
irvng N,
Customer service response - Thank you for the amazing 5-star review, Irvng! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776784563204
Katreen S,
Customer service response - Thank you for the amazing 5-star review, Katreen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776624310806
Stephen was excellent. Found issue quickly and recommended my next step .
Mary N,
Customer service response - Thank you for your feedback, Mary! We're glad to hear Stephen was excellent in quickly finding the issue and recommending your next step.
Sears Home Services on 1776123664119
Lovely person. Very professional and competent.
Bonnie S,
Customer service response - Thank you for your feedback, Bonnie! We're glad to hear our technician was professional, competent, and lovely.
Sears Home Services on 1775436173783
Latina D,
Customer service response - Thank you for the amazing 5-star review, Latina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775239283590
Was very quick and efficient.
Todd P,
Customer service response - Thank you for your feedback, Todd! We're glad to hear our service was quick and efficient.
Sears Home Services on 1775169249741
polite, efficient and knows what he's doing
Ina G,
Customer service response - Thank you for your feedback, Ina! We're glad to hear our technician was polite, efficient, and knowledgeable.
Sears Home Services on 1775156065887
