50 Holyoke St Reviews

Read reviews from customers who used our services at 50 Holyoke St


Total reviews

300


Average Rating

4.6/5

May 28, 2025
Overall rating

Rob was right on time. Courteous, personable, professional and informative. Rob is a real credit to your organization. 5 stars.

Upthebanner,

Customer service response - Thank you for your positive feedback, Tim! We're happy to hear that Rob was punctual, courteous, and professional, and that he made a great impression.

Sears Home Services on 1748480455531

May 27, 2025
Overall rating

Stephen clearly explained the problem with our washer and dryer, and gave us a number of options to repair our washer. He was very polite and professional

Jose P,

Customer service response - Thank you for your positive feedback, Jose! We're happy to hear that Stephen was clear, polite, and professional in explaining the problem and providing repair options.

Sears Home Services on 1748305889955

May 21, 2025
Overall rating

Rebecca R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1747887213404

May 21, 2025
Overall rating

Stephen was very knowledgeable and the ultimate professional; his advice and tips are invaluable

Betty B,

Customer service response - Thank you for your positive feedback, Betty! We're happy to hear that Stephen was knowledgeable and professional, and that his advice was invaluable.

Sears Home Services on 1747884497824

May 19, 2025
Overall rating

Mark was professional, efficient, and thorough! We appreciate his careful and helpful work

Susan M,

Customer service response - Thank you for your positive feedback, Susan! We're happy to hear that Mark was professional, efficient, and thorough in his work.

Sears Home Services on 1747614124556

May 14, 2025
Overall rating

Great service, nice guy.

Michael S,

Customer service response - Thank you for your positive feedback, Michael! We're happy to hear that you received great service and enjoyed working with our technician.

Sears Home Services on 1747271704121

May 12, 2025
Overall rating

Your technician Danny was excellent performing preventative maintenance on my Craftsman Lawn Tractor. He is very knowledgeable, professional and personable. You are in very good hands as he has a lot of experience. He was very thorough and provided great advice and took the time to explain the services he was performing. I was very pleased with Danny’s service.

Anthony S,

Customer service response - Thank you for your positive feedback, Anthony! We're delighted to hear that Danny provided excellent service and shared his knowledge and advice during the maintenance of your Craftsman Lawn Tractor.

Sears Home Services on 1747026134650

May 12, 2025
Overall rating

Scott R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747026485490

September 15, 2025
Overall rating

Joseph D was great. Arrived and took care of the problem with my freezer finally after two months of waiting . Prior technician was horrible Poor client service i had an appointment scheduled and once again no show no call and got a receipt saying the work had been completed this is the fifth appointment with no success. Not sure how this company is going to keep my business, i have been with sears protection for 20 years… i do not recommend this service. Very disappointed.i just got message from sears on my review to call them and get it fixed for what so they set me up another appointment and set me up for failure again and nothing is done about it waist a hole day again.

Maria N,

Customer service response - Thank you for your feedback, Maria. We're happy to hear that Joseph D resolved the issue with your freezer, but we're sorry for the previous service challenges you've faced.

Sears Home Services on 1757987600085

May 08, 2025
Overall rating

Marc was prompt, efficient & courteous! It was a CB pleasure working with him.

Robin F,

Customer service response - Thank you for your positive feedback, Robin! We're happy to hear that Marc was prompt, efficient, and courteous.

Sears Home Services on 1746688065592

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