1775 Washington St Reviews
Read reviews from customers who used our services at 1775 Washington St
Total reviews
113
Average Rating
4.8/5
Technicians were all very helpful. The sears system for managing appointments is awful. You can’t call and get updates, no idea where parts are, can only schedule or cancel an appointment. For that I would never use them again. Go local, it’s who Sears hires anyway. Sears used to care about the customer don’t think that is the case anymore.
Jason H,
Customer service response - Thank you for sharing your experience, Jason. We're glad our technicians were helpful, and we appreciate your feedback on the appointment system; we'll work on improving it.
Sears Home Services on 1736915123812
Susan N,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1735623820911
Wintley was great! Friendly, polite, and knowledgeable. I would recommend!
Melissa W,
Customer service response - Thank you for your kind words, Melissa! We're glad to hear Wintley provided friendly and knowledgeable service, and we appreciate your recommendation.
Sears Home Services on 1733288324485
Diane F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1732603763812
A&E (MARK) WAS QUICK TO TEXT AND RESPOND QUICKLY...VERY PATIENT AND ACTUALLY 'LISTENED' TO MY ISSUE... HE CAME SAME DAY AND WAS THOROUGH AND GAVE ME HOPE THAT THE DAMAGE HOPEFULLY WILL BE COVERED BY WARRANTY...STOVE ISNT EVEN 1 YEAR OLD YET!!! HE WAS PATIENT AND KNOWLEDGEABLE...WELL DONE
AnnMarie E,
Customer service response - Thank you for sharing your experience, AnnMarie! We're glad to hear Mark was quick, patient, and knowledgeable, and we hope the warranty covers your stove issue.
Sears Home Services on 1732185762961
Fast knowledgeable and solved imediately
Paul A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1731467640563
He was very helpful
Deborah U,
Customer service response - Thank you for your positive feedback! We're glad to hear that our service was helpful to you.
Sears Home Services on 1727396319478
Pat D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1726106439378
Karen B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1725586751100
Marie R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724565340598