1775 Washington St Reviews

Read reviews from customers who used our services at 1775 Washington St


Total reviews

131


Average Rating

4.8/5

September 22, 2026
Overall rating

Patricia S,

Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790176346267

September 22, 2026
Overall rating

Shira B,

Customer service response - Thank you for the amazing 5-star review, Shira! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790112586920

September 15, 2026
Overall rating

James S,

Customer service response - Thank you for the amazing 5-star review, James! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789572428930

September 09, 2026
Overall rating

Repair was great!

scott B,

Customer service response - Thank you for your feedback, Scott! We're glad to hear the repair was great.

Sears Home Services on 1789048756410

September 09, 2026
Overall rating

Russ M,

Customer service response - Thank you for the amazing 5-star review, Russ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788989945552

September 09, 2026
Overall rating

Paulo is knowledgeable, helpful, and courteous when he came to our house. He was also, teaching a new technician, taking his time, going over everything, step by step, with patience. Sebastian was observing everything, and focusing on all the details of learning from a seasoned technician. We would definitely recommend A&E Factory Service to everyone who is in need of appliance repair work.

carolyn A,

Customer service response - Thank you for your feedback, Carolyn! We're glad to hear Paulo was knowledgeable, helpful, and courteous, and that he provided a great learning experience for Sebastian.

Sears Home Services on 1788976327434

September 09, 2026
Overall rating

Erick discovered the problem and fixed it promptly! He was courteous and professional.

Sinead B,

Customer service response - Thank you for your feedback, Sinead! We're glad to hear Erick was courteous, professional, and quick in resolving the issue.

Sears Home Services on 1788914309116

August 24, 2026
Overall rating

Brian G,

Customer service response - Thank you for the amazing 5-star review, Brian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787593310552

August 05, 2026
Overall rating

Paul was pleasant, effecient, and thorough.

Cindi M,

Customer service response - Thank you for your feedback, Cindi! We're glad to hear Paul was pleasant, efficient, and thorough.

Sears Home Services on 1785953685699

July 15, 2026
Overall rating

Your tech is a very knowledgeable person. And an asset to your company. Very happy with him and his repair.

Dede M,

Customer service response - Thank you for your feedback, Dede! We're glad to hear our tech was knowledgeable and that you're happy with the repair.

Sears Home Services on 1784219574759

July 08, 2026
Overall rating

Very good

Favour E,

Customer service response - Thank you for your feedback, Favour! We're glad to hear you had a very good experience.

Sears Home Services on 1783548053068

June 27, 2026
Overall rating

Marlo K,

Customer service response - Thank you for the amazing 5-star review, Marlo! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782562795985

June 21, 2026
Overall rating

Robert S,

Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782022029264

June 19, 2026
Overall rating

I cant say enough good things about Erick D. He was professional, courteous, and super helpful. He was able to diagnose the issue and explain next steps- he was efficient with his time and is a credit to the organization!

Brian M,

Customer service response - Thank you for your feedback, Brian! We're glad to hear Erick D. was professional, courteous, and efficient, and that he provided helpful explanations.

Sears Home Services on 1781964080731

June 19, 2026
Overall rating

Paul G,

Customer service response - Thank you for the amazing 5-star review, Paul! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781873655699

June 17, 2026
Overall rating

Christopher D,

Customer service response - Thank you for the amazing 5-star review, Christopher! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781792995228

June 17, 2026
Overall rating

He was great, polite, efficient and rapidly diagnosed and repaired the problem in the first visit!

Mike W,

Customer service response - Thank you for your feedback, Mike! We're glad to hear our technician was great, polite, efficient, and resolved the issue quickly on the first visit.

Sears Home Services on 1781727320329

June 10, 2026
Overall rating

Wonderful, professional!!!

Darlene J,

Customer service response - Thank you for your feedback, Darlene! We're glad to hear the service was wonderful and professional.

Sears Home Services on 1781128814118

June 06, 2026
Overall rating

Louise L,

Customer service response - Thank you for the amazing 5-star review, Louise! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780769449390

June 06, 2026
Overall rating

Did a great job. Knowledgeable and friendly

Elizabeth M,

Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear you received great service and found the technician knowledgeable and friendly.

Sears Home Services on 1780748243045

May 13, 2026
Overall rating

Mariana was great to work with, very communicative, efficient and great customer service - she did a wonderful job!

LeAnn B,

Customer service response - Thank you for your feedback, LeAnn! We're glad to hear Mariana was communicative, efficient, and provided great customer service.

Sears Home Services on 1778695474382

May 01, 2026
Overall rating

Prompt, pleasant, explained problem well. Fixed dryer!

Lisa A,

Customer service response - Thank you for your feedback, Lisa! We're glad to hear the technician was prompt, pleasant, and explained the problem well while fixing your dryer.

Sears Home Services on 1777672796417

April 22, 2026
Overall rating

Ronald R,

Customer service response - Thank you for the amazing 5-star review, Ronald! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776896568877

April 18, 2026
Overall rating

Our technician SHANE went above and beyond replacing our dryer’s drum’s drive belt.He ordered a complete repair kit during his initial diagnosis visit. He thoroughly cleaned everything inside the dryer and meticulously disassembled/reassembled the machine during the second visit.We have a Sears service plan which explains the lower repair (deductible) price.

Billy K,

Customer service response - Thank you for your feedback! We're glad to hear Shane went above and beyond with the repair and maintenance of your dryer.

Sears Home Services on 1776553816018

April 15, 2026
Overall rating

Karen R,

Customer service response - Thank you for the amazing 5-star review, Karen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776285448824

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