1775 Washington St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Courtney B
Professional, knowledgeable and good communication. Highly recommend.
Customer service response - Thank you for your kind words, Courtney! We're glad to hear you found our service professional and communicative, and we appreciate your recommendation.
Sears Home Services on April 02, 2025
Mary L
Awesome. Scott was friendly and professional. He knew exactly what the problem was and fixed quickly. I appreciated him fitting me in as I had requested and got service on the same day. Thank you
Customer service response - Thank you for your kind words, Mary! We're glad Scott provided friendly and professional service and could accommodate your same-day request.
Sears Home Services on March 26, 2025
Michael B
Stephen was Fabulous. Professional, communicative & thorough!
Customer service response - Thank you for your kind words, Michael! We're glad to hear Stephen provided professional and thorough service.
Sears Home Services on March 26, 2025
Matt M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 23, 2025
Suzanne H
Excellent service and professional!!!
Customer service response - Thank you for your positive feedback, Suzanne! We're glad to hear you received excellent and professional service.
Sears Home Services on March 23, 2025
Gail B
Kind and courteous efficient. a nice guy.
Customer service response - Thank you for your kind words, Gail! We're glad to hear you had a positive experience with our courteous and efficient service.
Sears Home Services on January 23, 2025
Sue R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 16, 2025
Jason H
Technicians were all very helpful. The sears system for managing appointments is awful. You can’t call and get updates, no idea where parts are, can only schedule or cancel an appointment. For that I would never use them again. Go local, it’s who Sears hires anyway. Sears used to care about the customer don’t think that is the case anymore.
Customer service response - Thank you for sharing your experience, Jason. We're glad our technicians were helpful, and we appreciate your feedback on the appointment system; we'll work on improving it.
Sears Home Services on January 14, 2025
Susan N
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 30, 2024
Melissa W
Wintley was great! Friendly, polite, and knowledgeable. I would recommend!
Customer service response - Thank you for your kind words, Melissa! We're glad to hear Wintley provided friendly and knowledgeable service, and we appreciate your recommendation.
Sears Home Services on December 03, 2024
