3119 Cranberry Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Frank T
Shane was very professional and explained the repairs to us clearly
Customer service response - Thank you for your positive feedback, Frank! We're glad to hear that Shane provided professional service and explained the repairs clearly.
Sears Home Services on April 17, 2025
David G
a really good repair experience. shane was communicative, reassuring and was even nice to my dogs.
Customer service response - Thank you for your positive feedback, David! We're glad to hear that Shane provided a good repair experience and was communicative and reassuring.
Sears Home Services on April 07, 2025
Prayer A
Technician Erick was polite, professional, and knowledgeable. he performed the needed repairs quickly and efficiently, was on time and friendly.
Customer service response - Thank you for your positive feedback! We're glad to hear that Erick provided polite, professional, and efficient service.
Sears Home Services on April 03, 2025
Crystal C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 03, 2025
LINDA W
After waiting 2 months for the right part to be ordered the Technician went out of way and called around until he found what he was looking for ! Arrived today with part in hand and finally repaired the dryer ! Before this someone dropped the ball and caused me to be without a dryer for 2 months ! Thank you for the repair job today !
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear that our technician went the extra mile to find the right part and complete the repair.
Sears Home Services on March 27, 2025
John R
Very knowledgeable
Customer service response - Thank you for your positive feedback, John! We're glad to hear that our service was knowledgeable.
Sears Home Services on March 17, 2025
Carol L
Very efficient and knowledgeable.
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear that our service was efficient and knowledgeable.
Sears Home Services on March 13, 2025
Michael D
very professional
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that our service was very professional.
Sears Home Services on March 12, 2025
Judy P
Excellent experience.
Customer service response - Thank you for your positive feedback, Judy! We're happy to hear you had an excellent experience with us.
Sears Home Services on February 26, 2025
dan M
Prompt, detailed and professional. It was actually a pleasure to have this technician diagnosis the problem. He was very accurate and detailed in his diagnosis and, ordered the necessary part to repair without any issues. I know this because Shane returned on the our scheduled appointment after the part came in and competed the job as effectively as he did diagnosis the problem. Thank you!
Customer service response - Thank you for your positive feedback, Dan! We're glad to hear that Shane provided prompt, detailed, and professional service, and effectively completed the repair.
Sears Home Services on January 26, 2025