3119 Cranberry Highway Reviews
Read reviews from customers who used our services at 3119 Cranberry Highway
Total reviews
174
Average Rating
4.7/5
5 Stars for Erick our service technician. 0 stars for AI mode of dealing with customers. AI is not as smart as customer service reps and is chronically annoying on this site and service!
Carol H,
Customer service response - Thank you for your feedback, Carol! We're glad to hear Erick provided 5-star service, and we appreciate your input on our customer service process.
Sears Home Services on 1784242262881
Sears was able to get out here quickly to accurately diagnose the problem with our GE fridge. Unfortunately, most appliance repair companies no longer have common parts on hand to keep down inventory costs so we had to order the part ourselves. As a result, it took a number of days to get the part and schedule the installation. Sears came and installed the part and we are up and running. Their technician Paul was experienced, professional and highly capable. I would unreservedly recommend them.
John L,
Customer service response - Thank you for your feedback, John! We're glad to hear Paul was experienced and professional, and that we could help get your fridge up and running.
Sears Home Services on 1784127658878
Margaret E,
Customer service response - Thank you for the amazing 5-star review, Margaret! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782999383311
Clara M,
Customer service response - Thank you for the amazing 5-star review, Clara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782906908214
Rebecca M,
Customer service response - Thank you for the amazing 5-star review, Rebecca! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782231753812
Trinh B,
Customer service response - Thank you for the amazing 5-star review, Trinh! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782161609936
Robbie W,
Customer service response - Thank you for the amazing 5-star review, Robbie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782044035513
Jack M,
Customer service response - Thank you for the amazing 5-star review, Jack! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781832864582
I highly recommend Keanu for any appliance repair needs. He did a great job fixing my appliance and was professional, knowledgeable, and reliable throughout the entire process. He took the time to explain the issue, completed the repair quickly, and made sure everything was working perfectly before he left. If you’re having any appliance problems, don’t hesitate to call Keanu. I would definitely use his services again and recommend him to friends and family
Angelica M,
Customer service response - Thank you for your feedback, Angelica! We're glad to hear Keanu was professional, knowledgeable, and reliable, and that he ensured your appliance was working perfectly.
Sears Home Services on 1781364270721
We lost power right before Shane got here. I suggested we reschedule. Shane asked a few questions and insisted that he didn't want to leave us without a dryer. He asked if I'd hold the flashlight, he'd get the dryer fixed in the dark. Great Service!!
Michael L,
Customer service response - Thank you for your feedback, Michael! We're glad to hear Shane provided great service and was determined to fix your dryer despite the power outage.
Sears Home Services on 1780097926915