3119 Cranberry Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Helen B
Cheerful, efficient, competent.
Customer service response - Thank you for your positive feedback, Helen! We're glad to hear that our service was cheerful, efficient, and competent.
Sears Home Services on January 16, 2025
Ronald D
Prompt service from knowledgeable service technician.
Customer service response - Thank you for your positive feedback, Ronald! We're glad to hear that our technician provided prompt and knowledgeable service.
Sears Home Services on January 13, 2025
Sheila H
Explained everything well and showed me on his phone. Very friendly and pleasant.
Customer service response - Thank you for your positive feedback, Sheila! We're glad to hear that our technician explained everything clearly and provided friendly service.
Sears Home Services on January 13, 2025
Lydia R
Though it was difficult to schedule the appointment because of the holiday season, the repair technician who came was kind, compassionate, and patient. He found the problem and it was fixed instantly.
Customer service response - Thank you for your positive feedback, Lydia! We're glad to hear that our technician provided kind and efficient service despite the scheduling challenges.
Sears Home Services on January 09, 2025
Dan W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 25, 2024
Eunice C
Good company
Customer service response - Thank you for your positive feedback, Eunice! We're happy to hear you think highly of our company.
Sears Home Services on December 08, 2024
Geary K
Shane came in, diagnosed the issue, ordered the part, it came within one day, he came back before the scheduled appt., did the work efficiently and was done. No muss, no fuss.
Customer service response - Thank you for your positive feedback, Geary! We're glad to hear that Shane provided efficient service and resolved the issue promptly.
Sears Home Services on November 26, 2024
Dennis S
Everything about this experience, unlike my past history with Sears, was excellent. Mark knew his business, was patient and understanding, and fixed the problem immediately. He communicated well. Five plus stars. BUT I welcome a call back from Sears Home Services about your previous poor service regarding other covered appliances.
Customer service response - Thank you for your positive feedback, Dennis! We're glad to hear that Mark provided excellent service. Please contact us directly so we can address your concerns about previous service experiences.
Sears Home Services on November 16, 2024
William T
The Technician was very communicative as he explained the details of the refrigerator repair. He did a great job!!!!!!
Customer service response - Thank you for your positive feedback, William! We're glad to hear that our technician was communicative and did a great job with your refrigerator repair.
Sears Home Services on November 11, 2024
Kristian S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 11, 2024
