3119 Cranberry Highway Reviews
Read reviews from customers who used our services at 3119 Cranberry Highway
Total reviews
164
Average Rating
4.7/5
The technician was outstanding. He knew what he was doing and worked hard to fix the problem. He was very friendly. I was not a fan of the telephone service and I would prefer to talk to a human being.
Sharon C,
Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear that the technician was outstanding and friendly, and we appreciate your input on the telephone service.
Sears Home Services on 1755131860801
Our A&E Tech Eric D. was personable, repaired our Refrigerator and was very helpful by answering our questions.
loretta K,
Customer service response - Thank you for your positive feedback, Loretta! We're glad to hear that Eric D was personable, helpful, and repaired your refrigerator.
Sears Home Services on 1754638909984
Polite, professional, diligent.
Tim S,
Customer service response - Thank you for your positive feedback, Tim! We're glad to hear you received polite, professional, and diligent service.
Sears Home Services on 1753925151536
Zack was on time, polite, efficient, knowledgeable and most of all, a real asset to your company. Thank you! This young man should be recognized as a great worker and performer making a customer trust your service, call again if needed and high recommendations 👍🏻
Deborah M,
Customer service response - Thank you for your positive feedback, Deborah! We're glad to hear that Zack was on time, polite, and an asset to our company, and we appreciate your high recommendations.
Sears Home Services on 1753926138627
Excellent service! On time. Thorough. Professional. Thank you!
Stacey S,
Customer service response - Thank you for your positive feedback, Stacey! We're glad to hear you received excellent, thorough, and professional service.
Sears Home Services on 1753831864213
Erick D was friendly, knowledgeable, and quickly diagnosed the issue with our refrigerator. He made the repair efficiently and explained everything clearly. It was a huge relief to have the fridge cooling again so fast! While the appointment scheduling process is entirely digital and AI automated which is actually simple and effective it would still be nice to have the option to speak with a live representative for confirmation. That said, I appreciated the tracking link that let me follow the technician’s ETA in real time. Overall, I had a great experience and would definitely recommend their service!
Rafael V,
Customer service response - Thank you for your positive feedback, Rafael! We're glad to hear that Erick D provided friendly and efficient service, and we appreciate your input on the scheduling process.
Sears Home Services on 1753319840101
Sue O,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1753232162611
Dan S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1752458278461
Mulata R,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1751332556197
Shane was extremely helpful. He fixed the fridge and gave great advice on keeping it working well. Thanks so much!!!
Elisabeth M,
Customer service response - Thank you for your positive feedback, Elisabeth! We're glad to hear that Shane was helpful and provided great advice on maintaining your fridge.
Sears Home Services on 1751250703375