3119 Cranberry Highway Reviews
Read reviews from customers who used our services at 3119 Cranberry Highway
Total reviews
164
Average Rating
4.7/5
Explained everything well and showed me on his phone. Very friendly and pleasant.
Sheila H,
Customer service response - Thank you for your positive feedback, Sheila! We're glad to hear that our technician explained everything clearly and provided friendly service.
Sears Home Services on 1736824570179
Though it was difficult to schedule the appointment because of the holiday season, the repair technician who came was kind, compassionate, and patient. He found the problem and it was fixed instantly.
Lydia R,
Customer service response - Thank you for your positive feedback, Lydia! We're glad to hear that our technician provided kind and efficient service despite the scheduling challenges.
Sears Home Services on 1736467700405
Dan W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1735176591477
Good company
Eunice C,
Customer service response - Thank you for your positive feedback, Eunice! We're happy to hear you think highly of our company.
Sears Home Services on 1733673040199
Shane came in, diagnosed the issue, ordered the part, it came within one day, he came back before the scheduled appt., did the work efficiently and was done. No muss, no fuss.
Geary K,
Customer service response - Thank you for your positive feedback, Geary! We're glad to hear that Shane provided efficient service and resolved the issue promptly.
Sears Home Services on 1732604254653
Everything about this experience, unlike my past history with Sears, was excellent. Mark knew his business, was patient and understanding, and fixed the problem immediately. He communicated well. Five plus stars. BUT I welcome a call back from Sears Home Services about your previous poor service regarding other covered appliances.
Dennis S,
Customer service response - Thank you for your positive feedback, Dennis! We're glad to hear that Mark provided excellent service. Please contact us directly so we can address your concerns about previous service experiences.
Sears Home Services on 1731821361904
The Technician was very communicative as he explained the details of the refrigerator repair. He did a great job!!!!!!
William T,
Customer service response - Thank you for your positive feedback, William! We're glad to hear that our technician was communicative and did a great job with your refrigerator repair.
Sears Home Services on 1731387574614
Kristian S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1731386686076
Shane was my tech at my cape house. He was very prompt, knowledgeable and friendly! I will use Sears service again!
Gail S,
Customer service response - Thank you for your positive feedback, Gail! We're glad to hear that Shane provided prompt, knowledgeable, and friendly service at your cape house.
Sears Home Services on 1731250086977
Wow! Kurt was the tech who came and he was very thorough. What we anticipated to be a door replacement ended up to be a readjustment! I’ll use Sears again! Thanks for the great job!
Mike F,
Customer service response - Thank you for your positive feedback, Mike! We're glad to hear that Kurt provided thorough service and resolved the issue efficiently.
Sears Home Services on 1730871098961