Appointment Lookup
802-552-4364
3119 Cranberry Highway Reviews
Read reviews from customers who used our services at 3119 Cranberry Highway
Total reviews
164
Average Rating
4.7/5
Ordered a repair for a dryer, response was quick and gave a response time coming between 8 and 5 Friday. Ok Got a call around 9 am and was told the time would be 3 to 5. Ok good I know the time. Five o'clock comes and no one came. Called service and was a little behind. What time you close?. Seven pm. Seven comes nothing. No response. Seven at night we figured not coming. We are going out after an eleven hour ordeal. Get email at 7:30 he is coming and We did not read until after eight. Long day. A little ridiculous kind of weird you do not expect a service repair after Eight pm after waiting basically all day. Not the repair mans fault. He is doing his job. Ps aggrivated! Will have to try again.
Ronald D,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1723357871346
Horrible service. Stay away!
Sally B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718332640001
Shane was a nice man but after 3 unsuccessful trips our fridge is still broken. This is not because of Shane. The parts numbers listed are incorrect so the wrong parts are being sent. This fridge is just over a year old. Lowes extended warranty company is horrible. LG is falling on our list of appliances. Shane was told the Insurance co. would contact us within 2 days.....5 days and counting.
Mary G,
Customer service response - Thank you for taking the time to bring this to our attention, Mary. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1711896958888
Ice maker has not made any ice as of 8:33 pm today, need to come back and correct the problem
Bruce H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1705913526352
