250 Granite St Reviews

Read reviews from customers who used our services at 250 Granite St


Total reviews

294


Average Rating

4.3/5

January 26, 2025
Overall rating

Tech was excellent!

ozell H,

Customer service response - Thank you for your review, Ozell! We're happy to hear that the technician provided excellent service.

Sears Home Services on 1737934774491

January 22, 2025
Overall rating

Albert was on time and extremely efficient, gave me great advice on how often to set up a cleaning for our dryer.

Amy B,

Customer service response - Thank you for your review, Amy! We're happy to hear that Albert was efficient and provided helpful advice for your dryer maintenance.

Sears Home Services on 1737602652572

January 14, 2025
Overall rating

Came early was extremely courteous. Fully explained what the issues was. Vonzell was great.

Gene G,

Customer service response - Thank you for your review, Gene! We're happy to hear that Vonzell was courteous and thorough in explaining the issue.

Sears Home Services on 1736915173929

January 04, 2025
Overall rating

Experienced, professional, passionate about his job and great interpersonal skills. The five stars and rating above is for the technician that came and repaired my washer. As for Sears Repair, I rate you at "C" because of: difficulty getting to reach customer service, delay in getting a timely repair appointments, sometimes on the day of the appointment, they claim I did not book any appointment. Please, I personally I like to talk with live person not the machines. Can we at least have the option to do so than being blocked by those machines that most times are not able to resolve the issues we have.

Imma N,

Customer service response - Thank you for your feedback, Imma. We're glad to hear the technician provided excellent service, but we're sorry for the issues you faced with customer service. Please contact us directly so we can address your concerns.

Sears Home Services on 1736082694053

January 01, 2025
Overall rating

Amilcar C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1735729800299

December 19, 2024
Overall rating

Chris S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1734659328578

December 03, 2024
Overall rating

Scott was very helpful in explaining and diagnosing the problem with our oven.

Christine C,

Customer service response - Thank you for your review, Christine! We're happy to hear that Scott was helpful in explaining and diagnosing your oven issue.

Sears Home Services on 1733288517082

November 22, 2024
Overall rating

He came. He knew what he was doing. He explained everything. Showed me everything He did the repair quickly and efficiently.

Stan,

Customer service response - Thank you for your review, Stan! We're happy to hear that our technician was knowledgeable and efficient in completing your repair.

Sears Home Services on 1732236771037

November 21, 2024
Overall rating

Zach C,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1732184082344

November 19, 2024
Overall rating

Brian E,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1732078324152

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