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250 Granite St Reviews
Read reviews from customers who used our services at 250 Granite St
Total reviews
311
Average Rating
4.3/5
Ruta A,
Customer service response - Thank you for the amazing 5-star review, Ruta! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789042421140
Christine L,
Customer service response - Thank you for the amazing 5-star review, Christine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788300483786
Matthew B,
Customer service response - Thank you for the amazing 5-star review, Matthew! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786620812692
Brian P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1769134372531
Great communication and professional service.
Carina S,
Customer service response - Thank you for your feedback, Carina! We're glad to hear you experienced great communication and professional service.
Sears Home Services on 1785076650462
Marianna was awesome, so professional and knowledgeable. It was kind of irreparable so I used the card she gave me an purchased another fridge from Sears. I know I paid a fee for her services, but in the end I saved a lot of money and am very happy
Lisa C,
Customer service response - Thank you for your feedback, Lisa! We're glad to hear Marianna was professional and knowledgeable, and that you were able to find a solution with your new fridge purchase.
Sears Home Services on 1784726687851
Bill G,
Customer service response - Thank you for the amazing 5-star review, Bill! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784667225554
Stephen was amazing. He was knowledgeable, responsive, personable, and kind!
Cynthia S,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear Stephen was knowledgeable, responsive, and kind during your service.
Sears Home Services on 1784203209695
Thank you very much for taking your time and making the appointment even though it was later at night. It's too bad that my appointment was canceled two days ago and I did not want to cancel again.
Susan V,
Customer service response - Thank you for your feedback, Susan! We're glad we could accommodate your appointment, and we apologize for the previous cancellation.
Sears Home Services on 1784167233894
(Translated by Google) Excellent Professional (Original) Excelent Profesional
Abigail V,
Customer service response - Thank you for your feedback, Abigail! We're glad to hear you found our service excellent and professional.
Sears Home Services on 1784070306615
Ronald M,
Customer service response - Thank you for the amazing 5-star review, Ronald! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781714574942
Ricky was extremely professional and knowledgeable about refrigerator repairs. He was patient and provided excellent customer service!
Eileen M,
Customer service response - Thank you for your feedback, Eileen! We're glad to hear Ricky was professional, knowledgeable, and provided excellent customer service.
Sears Home Services on 1781213192674
Erick was very efficient. He did an excellent job & was very pleasant. 😊
Cathy R,
donna M,
Customer service response - Thank you for the amazing 5-star review, Donna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779145075296
Great
yvonne D,
Customer service response - Thank you for your feedback, Yvonne! We're glad to hear you had a great experience.
Sears Home Services on 1778785235383
patricia C,
Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778774931994
Erick came initially to diagnose the problem we were having with our front-loading washing machine’s electronics. He clearly knew what he was doing and based both on what he checked out and from listening to the symptoms I described he knew we needed a new digital panel, which he ordered. The estimate he provided showed that the part and service were covered under the warranty. I was pleased to see that he was the technician who was coming back to do the installation. The new panel resolved the issue with the electronics, though I suspect there may be a lurking issue with the tub, which shakes and rumbles during the spin cycle. Erick noticed this too, and advised that given the cost of that part, it may need to be a bit worse to get coverage under the extended warranty. I’ll keep an eye on it for sure!
Eileen M,
Customer service response - Thank you for your feedback, Eileen! We're glad to hear Erick was knowledgeable and thorough in resolving the issue with your washing machine's electronics, and we appreciate your vigilance regarding the tub.
Sears Home Services on 1776871704502
Erick was very helpful, knowledgeable and thorough! I really appreciated him fixing my ice maker
Jesse B,
Customer service response - Thank you for your feedback, Jesse! We're glad to hear Erick was helpful, knowledgeable, and thorough in fixing your ice maker.
Sears Home Services on 1776450791494
David M,
Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775317500953
susan F,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775057975751
Nuala,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773100217757
Owen M,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1772419955804
Julienne M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771459370198
Very professional and very respectful. He was quick in fixing it. John was great
Amit T,
Customer service response - Thank you for your review, Amit! We're happy to hear that our technician was professional, respectful, and quick in fixing the issue.
Sears Home Services on 1769997218762
Great technician Very knowledgeable and courteous
Robert L,
Customer service response - Thank you for your review, Robert! We're happy to hear that our technician was knowledgeable and courteous.
Sears Home Services on 1769643804794
