250 Granite St Reviews
Read reviews from customers who used our services at 250 Granite St
Total reviews
294
Average Rating
4.3/5
Tech was excellent!
ozell H,
Customer service response - Thank you for your review, Ozell! We're happy to hear that the technician provided excellent service.
Sears Home Services on 1737934774491
Albert was on time and extremely efficient, gave me great advice on how often to set up a cleaning for our dryer.
Amy B,
Customer service response - Thank you for your review, Amy! We're happy to hear that Albert was efficient and provided helpful advice for your dryer maintenance.
Sears Home Services on 1737602652572
Came early was extremely courteous. Fully explained what the issues was. Vonzell was great.
Gene G,
Customer service response - Thank you for your review, Gene! We're happy to hear that Vonzell was courteous and thorough in explaining the issue.
Sears Home Services on 1736915173929
Experienced, professional, passionate about his job and great interpersonal skills. The five stars and rating above is for the technician that came and repaired my washer. As for Sears Repair, I rate you at "C" because of: difficulty getting to reach customer service, delay in getting a timely repair appointments, sometimes on the day of the appointment, they claim I did not book any appointment. Please, I personally I like to talk with live person not the machines. Can we at least have the option to do so than being blocked by those machines that most times are not able to resolve the issues we have.
Imma N,
Customer service response - Thank you for your feedback, Imma. We're glad to hear the technician provided excellent service, but we're sorry for the issues you faced with customer service. Please contact us directly so we can address your concerns.
Sears Home Services on 1736082694053
Amilcar C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1735729800299
Chris S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1734659328578
Scott was very helpful in explaining and diagnosing the problem with our oven.
Christine C,
Customer service response - Thank you for your review, Christine! We're happy to hear that Scott was helpful in explaining and diagnosing your oven issue.
Sears Home Services on 1733288517082
He came. He knew what he was doing. He explained everything. Showed me everything He did the repair quickly and efficiently.
Stan,
Customer service response - Thank you for your review, Stan! We're happy to hear that our technician was knowledgeable and efficient in completing your repair.
Sears Home Services on 1732236771037
Zach C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1732184082344
Brian E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1732078324152