252 Main St Reviews
Read reviews from customers who used our services at 252 Main St
Total reviews
100
Average Rating
4.2/5
Surya J,
Customer service response - Thank you for the amazing 5-star review, Surya! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784049762200
Mike refitted a part that a previous technician had attached wrong. Problem solved.
Peter K,
Customer service response - Thank you for your feedback, Peter! We're glad to hear Mike was able to solve the problem by refitting the part correctly.
Sears Home Services on 1780522144712
Allyson B,
Customer service response - Thank you for the amazing 5-star review, Allyson! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780352220697
Sankarappan G,
Customer service response - Thank you for the amazing 5-star review, Sankarappan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777909824937
Greg C,
Customer service response - Thank you for the amazing 5-star review, Greg! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777315425331
satheesh K,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1776905079657
Need to publish a phone number to call to for live person contact. Now unable to add or negotiate more appropriate time window smaller than 9 hours!
Peter O,
Customer service response - Thank you for your feedback, Peter! We appreciate your suggestion and recommend contacting us directly to discuss scheduling options.
Sears Home Services on 1776463439278
Fast thorough repair from a friendly repairman who also provided helpful ongoing advice for maintaining my lawn tractor and snowbloqer
David H,
Customer service response - Thank you for your feedback, David! We're glad to hear our repairman was fast, thorough, and provided helpful advice for maintaining your lawn tractor and snowblower.
Sears Home Services on 1775828888930
Michael was extremely helpful and diagnosed the issue. He ordered the right parts and was able to fix the washer. He also gave me some super helpful tips about how to keep it running smoothly. Happy to have clean clothes again, thanks Michael!
Rebecca H,
Customer service response - Thank you for your review, Rebecca! We're happy to hear that Michael was helpful, diagnosed the issue, and provided useful tips to keep your washer running smoothly.
Sears Home Services on 1774915126047
Donna D,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1769998027748
Technician arrived on time was quick, efficient and knowledgeable. A+ service
George M,
Customer service response - Thank you for your review, George! We're happy to hear that our technician provided quick, efficient, and knowledgeable service.
Sears Home Services on 1767921779818
Explained what was needed. Was very clear about charges. Made himself available earlier than planned on return visit after parts came in. Was very knowledgeable about my riding mpwer.
Walt D,
Customer service response - Thank you for your review, Walt! We're happy to hear that our technician was clear, knowledgeable, and accommodating with your riding mower repair.
Sears Home Services on 1767853912310
The service technician, Vonzell, has years of experience and did an excellent job. If Vonzell is sent to your location to complete a repair, you will be very pleased with the outcome.
Kevin J,
Customer service response - Thank you for your review, Kevin! We're happy to hear that Vonzell's experience and excellent service left you pleased with the outcome.
Sears Home Services on 1767744309947
Adair and his apprentice did a great job of repairing and cleaning our dryer ! We were very happy with their professionalism and rapport! Ty
Danielf F,
Customer service response - Thank you for your review, Danielf! We're happy to hear that Adair and his apprentice did a great job and that you were pleased with their professionalism and rapport.
Sears Home Services on 1764908064563
Adair provided excellent service
Linda J,
Customer service response - Thank you for your review, Linda! We're happy to hear that Adair provided excellent service.
Sears Home Services on 1764555276712
Drew D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763346793509
very efficient and very informative guy!!
Sandra P,
Customer service response - Thank you for your review, Sandra! We're happy to hear that our technician was efficient and informative.
Sears Home Services on 1761006742748
Tech was great! He was able to pinpoint the issue and fix it fast!
Richard C,
Customer service response - Thank you for your review, Richard! We're happy to hear that our technician was able to quickly pinpoint and fix the issue.
Sears Home Services on 1760927357523
Aidan L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759717231232
Chris K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1759113667625
stacey L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1758845902232
Valerie H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758162204223
Jorge was fabulous, communicated very well, polite and fast. But Sears, the business, gets a D-. The repair took 3 weeks because Sears "lost" the part, after 2 weeks finally ordered another via FedEx, and even after it came overnight, their scheduling software canceled my appointment because the "part won't arrive in time". It at my house. Somehow their software failed to track a missing part, then failed to track the shipped part! Their software is seriously broken. If this is AI, it's awful. I called support 3 times, not helpful and nearly impossible to talk to a human being anyway. There is no one to call and straighten it out. The business is badly broken.
Paul E,
Customer service response - Thank you for your review, Paul! We're happy to hear Jorge provided excellent service, but we're sorry for the issues you faced with our system and support. Please contact us directly so we can address these concerns.
Sears Home Services on 1752454693368
Explained issues clearly and provided good options to contemplate..
Vijay K,
Customer service response - Thank you for your review, Vijay! We're happy to hear that the issues were explained clearly and you were provided with good options.
Sears Home Services on 1752455464418
Christine L,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1750899130329