651 Downing Pines Rd Reviews

Read reviews from customers who used our services at 651 Downing Pines Rd


Total reviews

28


Average Rating

4.3/5

April 02, 2026
Overall rating

Took 3 different trips ordering parts but back working. Great Technician

Teddy A,

Customer service response - Thank you for your feedback, Teddy! We're glad to hear your appliance is back working and that our technician provided great service.

Sears Home Services on 1775170478897

March 30, 2026
Overall rating

Very friendly honest and straightforward! He can service my appliances anytime

Jim K,

Customer service response - Thank you for your review, Jim! We're happy to hear you found our service friendly and honest.

Sears Home Services on 1774831558311

January 19, 2026
Overall rating

Juliet B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1768881338619

January 19, 2026
Overall rating

Janice M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1768881338611

January 19, 2026
Overall rating

Juliet B,

Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1768881338694

December 03, 2025
Overall rating

Randall was friendly and very qualified.

Larry F,

Customer service response - Thank you for your review, Larry! We're pleased to hear that Randall provided friendly and qualified service.

Sears Home Services on 1764806338015

November 05, 2025
Overall rating

Jake R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1762300906460

September 30, 2025
Overall rating

Randy always does an awesome job for us. He is courteous and easy to work with. Always explains the situation and does his best to fix our items as soon as possible

Betty S,

Customer service response - Thank you for your wonderful review, Betty! We're delighted to hear that Randy consistently provides courteous and efficient service.

Sears Home Services on 1759192022572

August 06, 2025
Overall rating

Very nice and quick

Stacey S,

Customer service response - Thank you for your review, Stacey! We're happy to hear you had a nice and quick experience with our service.

Sears Home Services on 1754440014573

July 24, 2025
Overall rating

Second time to work on water dispenser and still very LOW water volume. When you remove the filter there is a kink in the hose and you straighten it out and it works better but you put it back in and it stops again.

Beverly R,

Customer service response - We apologize for the trouble you've faced, Beverly. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1753406244194

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