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522 South Main Reviews
Read reviews from customers who used our services at 522 South Main
Total reviews
17
Average Rating
4.4/5
Mr. Vicente is very, very knowledgeable of his craft through years of experience. He was detailed, straight-forward and honest about the concern(s) and issue(s) I had with my appliance that SEARS should recognize as honorable. Kudos to SEARS for hiring him and kudos to Mr. Vicente for the extended knowledge.
P. H,
Customer service response - Thank you for your feedback, P. Renee'! We're glad to hear Mr. Vicente's knowledge and honesty made a positive impact, and we appreciate your recognition of his expertise.
Sears Home Services on 1782143756795
James G,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755132164104
Professional and fixed my problem thank you
Iman R,
Customer service response - Thank you for your review, Iman! We're glad to hear our service was professional and resolved your issue.
Sears Home Services on 1750835022007
Michael was great, Sears sucks!!!
Linda H,
Customer service response - Thank you for your feedback, Linda. We're glad Daniel provided great service, but we're sorry for the issues with the service reps and communication. Please contact us directly for any future concerns.
Sears Home Services on 1750374923154
Very professional n polite extremely knowledgeable
Jonathan W,
Customer service response - Thank you for the 5-star review, Jonathan! We're pleased to hear our service was professional, polite, and knowledgeable.
Sears Home Services on 1748480184417
The technician was very nice and so helpful. He did his job timely and very knowledgeable
Alicia V,
Customer service response - Thank you for your review, Alicia! We're glad to hear our technician was nice, helpful, and knowledgeable.
Sears Home Services on 1747270779169
The repairman was very friendly, capable & knowledgeable. Had diagnosed the problem in a short time....I like that!!
Jimmie L,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745799565526
Daniel was our repair technician and had our washing machine repaired in less than 1 hour. My only complaint is how the appointments are set up. It was all automated and never able to speak to a person. The appointment was automatically given with no options. I was unable to take off on such sort notice and was unable to reschedule the appointment using the website or automated call center. I had to wait until a technician called me on the way to my house to tell a human I wouldn't be there and needed to reschedule. He was able to get me an appointment that worked for me in less than 5 minutes.
bernicelaredneck,
Customer service response - Thank you for your feedback. We're glad Daniel provided efficient service, but we're sorry for the inconvenience with the appointment scheduling. Please contact us directly for any future scheduling needs.
Sears Home Services on 1737349630229
He was polite and competent. Thorough and prepared.
Kathy G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1734934532452
Jana M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1729214803979
