522 South Main Reviews
Showing most recent reviews from verified customers of Sears Home Services
Iman R
Professional and fixed my problem thank you
Customer service response - Thank you for your review, Iman! We're glad to hear our service was professional and resolved your issue.
Sears Home Services on June 25, 2025
Linda H
Daniel was great! Off-shore service reps are awful. Give mis-guided info AND calling someone's home before 7am is ridiculous! Asked to have repairman call before arrival...never happened. Need American service reps!!
Customer service response - Thank you for your feedback, Linda. We're glad Daniel provided great service, but we're sorry for the issues with the service reps and communication. Please contact us directly for any future concerns.
Sears Home Services on June 19, 2025
Jonathan W
Very professional n polite extremely knowledgeable
Customer service response - Thank you for the 5-star review, Jonathan! We're pleased to hear our service was professional, polite, and knowledgeable.
Sears Home Services on May 28, 2025
Alicia V
The technician was very nice and so helpful. He did his job timely and very knowledgeable
Customer service response - Thank you for your review, Alicia! We're glad to hear our technician was nice, helpful, and knowledgeable.
Sears Home Services on May 14, 2025
Jimmie L
The repairman was very friendly, capable & knowledgeable. Had diagnosed the problem in a short time....I like that!!
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 27, 2025
bernicelaredneck
Daniel was our repair technician and had our washing machine repaired in less than 1 hour. My only complaint is how the appointments are set up. It was all automated and never able to speak to a person. The appointment was automatically given with no options. I was unable to take off on such sort notice and was unable to reschedule the appointment using the website or automated call center. I had to wait until a technician called me on the way to my house to tell a human I wouldn't be there and needed to reschedule. He was able to get me an appointment that worked for me in less than 5 minutes.
Customer service response - Thank you for your feedback. We're glad Daniel provided efficient service, but we're sorry for the inconvenience with the appointment scheduling. Please contact us directly for any future scheduling needs.
Sears Home Services on January 19, 2025
Kathy G
He was polite and competent. Thorough and prepared.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 23, 2024
Jana M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 17, 2024
Crystal B
Technician was knowledgeable and professional
Customer service response - Thank you for highlighting the knowledge and professionalism of our technician. We're pleased to have met your expectations.
Sears Home Services on October 13, 2024
Ralph M
Technician was efficient in diagnosing the problem and making the repairs.
Customer service response - Thank you for acknowledging the efficiency of our technician. We're glad we could successfully diagnose and repair for you.
Sears Home Services on July 28, 2024
