Appointment Lookup
802-552-4364
522 South Main Reviews
Read reviews from customers who used our services at 522 South Main
Total reviews
19
Average Rating
4.4/5
Freda H,
Customer service response - Thank you for the amazing 5-star review, Freda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784399221318
Mr. Vicente is very, very knowledgeable of his craft through years of experience. He was detailed, straight-forward and honest about the concern(s) and issue(s) I had with my appliance that SEARS should recognize as honorable. Kudos to SEARS for hiring him and kudos to Mr. Vicente for the extended knowledge.
P. H,
Customer service response - Thank you for your feedback, P. Renee'! We're glad to hear Mr. Vicente's knowledge and honesty made a positive impact, and we appreciate your recognition of his expertise.
Sears Home Services on 1782143756795
James G,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755132164104
Professional and fixed my problem thank you
Iman R,
Customer service response - Thank you for your review, Iman! We're glad to hear our service was professional and resolved your issue.
Sears Home Services on 1750835022007
Michael was great, Sears sucks!!!
Linda H,
Customer service response - Thank you for your feedback, Linda. We're glad Daniel provided great service, but we're sorry for the issues with the service reps and communication. Please contact us directly for any future concerns.
Sears Home Services on 1750374923154
Very professional n polite extremely knowledgeable
Jonathan W,
Customer service response - Thank you for the 5-star review, Jonathan! We're pleased to hear our service was professional, polite, and knowledgeable.
Sears Home Services on 1748480184417
The technician was very nice and so helpful. He did his job timely and very knowledgeable
Alicia V,
Customer service response - Thank you for your review, Alicia! We're glad to hear our technician was nice, helpful, and knowledgeable.
Sears Home Services on 1747270779169
The repairman was very friendly, capable & knowledgeable. Had diagnosed the problem in a short time....I like that!!
Jimmie L,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745799565526
Daniel was our repair technician and had our washing machine repaired in less than 1 hour. My only complaint is how the appointments are set up. It was all automated and never able to speak to a person. The appointment was automatically given with no options. I was unable to take off on such sort notice and was unable to reschedule the appointment using the website or automated call center. I had to wait until a technician called me on the way to my house to tell a human I wouldn't be there and needed to reschedule. He was able to get me an appointment that worked for me in less than 5 minutes.
bernicelaredneck,
Customer service response - Thank you for your feedback. We're glad Daniel provided efficient service, but we're sorry for the inconvenience with the appointment scheduling. Please contact us directly for any future scheduling needs.
Sears Home Services on 1737349630229
He was polite and competent. Thorough and prepared.
Kathy G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1734934532452
Jana M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1729214803979
Technician was knowledgeable and professional
Crystal B,
Customer service response - Thank you for highlighting the knowledge and professionalism of our technician. We're pleased to have met your expectations.
Sears Home Services on 1728801431474
Technician was efficient in diagnosing the problem and making the repairs.
Ralph M,
Customer service response - Thank you for acknowledging the efficiency of our technician. We're glad we could successfully diagnose and repair for you.
Sears Home Services on 1722177690731
Jill R,
Customer service response - A big thank you, Jill, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711926770000
Donna B,
Customer service response - Thanks for the great rating, Donna! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1788564267932
This was the 4th time that they have came out to fix my dryer. Hopefully this time it works right
Lenora G,
Customer service response - Thank you for your review, Lenora. We apologize for the repeated visits and hope the dryer is now working properly.
Sears Home Services on 1749434557602
A lot was not explained until the end, then it was too much to try to take care of in a short time period. More information should have been explained. Still don't have a receipt, and you can't take to a real live person at sears home appliance. So frustrating. Never again.
James K,
Customer service response - We apologize for the lack of communication and frustration, James. We appreciate your feedback and will work to improve our service and ensure better information is provided.
Sears Home Services on 1745451580444
In my opinion the tech had no intent to repair my whirlpool ref/freezer. When he arrived I showed him the broken wires at the bottom which he could have repaired on the spot in less than 45 minutes. Instead he calculated with his phone and quoted me $340. I declined and paid the $128 service charge for him to tell me what I already knew. Never again.
William G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1772419793507
Donna D,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1746769195927
