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522 South Main Reviews
Read reviews from customers who used our services at 522 South Main
Total reviews
17
Average Rating
4.4/5
Technician was knowledgeable and professional
Crystal B,
Customer service response - Thank you for highlighting the knowledge and professionalism of our technician. We're pleased to have met your expectations.
Sears Home Services on 1728801431474
Technician was efficient in diagnosing the problem and making the repairs.
Ralph M,
Customer service response - Thank you for acknowledging the efficiency of our technician. We're glad we could successfully diagnose and repair for you.
Sears Home Services on 1722177690731
Jill R,
Customer service response - A big thank you, Jill, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711926770000
This was the 4th time that they have came out to fix my dryer. Hopefully this time it works right
Lenora G,
Customer service response - Thank you for your review, Lenora. We apologize for the repeated visits and hope the dryer is now working properly.
Sears Home Services on 1749434557602
A lot was not explained until the end, then it was too much to try to take care of in a short time period. More information should have been explained. Still don't have a receipt, and you can't take to a real live person at sears home appliance. So frustrating. Never again.
James K,
Customer service response - We apologize for the lack of communication and frustration, James. We appreciate your feedback and will work to improve our service and ensure better information is provided.
Sears Home Services on 1745451580444
In my opinion the tech had no intent to repair my whirlpool ref/freezer. When he arrived I showed him the broken wires at the bottom which he could have repaired on the spot in less than 45 minutes. Instead he calculated with his phone and quoted me $340. I declined and paid the $128 service charge for him to tell me what I already knew. Never again.
William G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1772419793507
Donna D,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1746769195927
