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7000 Veterans Memorial Blvd Reviews
Read reviews from customers who used our services at 7000 Veterans Memorial Blvd
Total reviews
191
Average Rating
4.6/5
Roberto did a great job diagnosing the problem quickly and did an even better job fixing the washer machine.
Chris S,
Customer service response - Thank you for your positive review, Chris! We're glad to hear Roberto quickly diagnosed and effectively fixed your washing machine.
Sears Home Services on 1736914717480
I am giving a 5 star rating to your tech, He was very good and knowledgeable at his work, thank you
Boyd C,
Customer service response - Thank you for your positive review, Boyd! We're glad to hear our technician provided knowledgeable and good service.
Sears Home Services on 1735870947880
Robert C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1735623820812
Byron was extremely thorough in his handling of the appliance and his housekeeping throughout the process. He was knowledgeable and excellent with his tools, as well as his attention to detail of the processes for which to troubleshoot and fix the issue. I would recommend Byron anytime. However, the communication systems Sears has in place with their automated system has many details left to be desired. This was an absolute nightmare dealing with the system and the inability to speak with a human. Multiple times via text and email I was prompted to select an earlier appointment date. On all occasions, the system didn’t acknowledge or wouldn’t allow me to select the appropriate choice to update date/time. This was frustrating on every level. I was relegated to use the chat feature on the website, but that wasn’t foolproof either. Sears Home Service has a lot to be desired in the communication front from when the technician will arrive (window wasn’t accurate and kept changing) to how they contact you via text/email, but never phone. Good luck with their services!
Earl I,
Customer service response - Thank you for your detailed review, Earl. We're glad to hear Byron provided thorough and knowledgeable service, but we apologize for the frustrating communication issues you experienced. Your feedback is valuable and will help us improve.
Sears Home Services on 1734663102800
Joyce J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1734407093849
Darnell H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1734407093773
Great service!!!
Ronald C,
Customer service response - Thank you for your positive review, Ronald! We're glad to hear you received great service.
Sears Home Services on 1733806282595
Richard the technician who came to diagnose my furnace was very detailed about his work. He gave me some suggestions about my furnace. Thx
Angela A,
Customer service response - Thank you for your positive review, Angela! We're glad to hear Richard provided detailed service and helpful suggestions for your furnace.
Sears Home Services on 1733673371016
Janice K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1732603763713
Sheila R,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1732603763737
