7000 Veterans Memorial Blvd Reviews
Read reviews from customers who used our services at 7000 Veterans Memorial Blvd
Total reviews
207
Average Rating
4.6/5
Helena C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1755463027031
The technician was great and professional.
Gary B,
Customer service response - Thank you for your positive review, Gary! We're glad to hear our technician was great and professional.
Sears Home Services on 1755460768048
Carolyn J,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1754525796116
Technician was on time very professional knowledgeable polite and courteous
Kirk C,
Customer service response - Thank you for your positive review, Kirk! We're glad to hear our technician was on time, professional, knowledgeable, polite, and courteous.
Sears Home Services on 1754523478120
Very helpful explained in detail to allow me to make proper decisions
Tim H,
Customer service response - Thank you for your positive review, Tim! We're glad to hear our technician was helpful and provided detailed explanations to assist with your decisions.
Sears Home Services on 1754364492074
Excellent
Carolyn J,
Customer service response - Thank you for your positive review, Carolyn! We're glad to hear you found our service excellent.
Sears Home Services on 1754364719193
Emma B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1754280782172
Techs were professional and work was completed timely. My only complaint was the window given to expect service was 8 hours as opposed to 4 hours that other companies give.
Claude W,
Customer service response - Thank you for your positive review, Claude! We're glad to hear our techs were professional and completed the work timely. We appreciate your feedback on the service window and will consider it for future improvements.
Sears Home Services on 1754280411374
The 5 stars are for Mr Israel, going above his duty. Sears didn't send me the parts I needed. Waiting since the 18th. He went to a local vendor and purchased them. Hopefully, sears reimburse him, since I already paid sears. ZERO STARS FOR CUSTOMER SERVICE. CAN NOT GET INTOUCH WITH A LIVE REPRESENTATIVE EASY AT ALL. This went on for weeks that someone would call me. It took hours for me to finally speak to a live agent. SAMANTHA THE AI WAS NOT VERY HELPFUL AT ALL. AI IS NOT THE WAY TO GO FOR CUSTOMER SERVICE.
Darlene L,
Customer service response - Thank you for your feedback, Darlene! We're glad to hear Mr. Israel went above and beyond for you. We apologize for the issues with customer service and appreciate your patience.
Sears Home Services on 1753831786717
The technicians were very knowledgeable and worked quickly getting the job done
Melinda G,
Customer service response - Thank you for your positive review, Melinda! We're glad to hear our technicians were knowledgeable and worked quickly to get the job done.
Sears Home Services on 1753746857726