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7000 Veterans Memorial Blvd Reviews
Read reviews from customers who used our services at 7000 Veterans Memorial Blvd
Total reviews
191
Average Rating
4.6/5
Salvador M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1727581665538
He was easy to talk to and explained everything in detail.
Diana C,
Customer service response - Thank you for your positive review! We're glad to hear our technician provided clear and detailed explanations during your service.
Sears Home Services on 1727145020498
Lynne D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1726786718697
Our technician was very knowledgeable and let me know step by step what was happening. He gave me a best and worst scenario so I can make the best decision. I really appreciated that.
Gail F,
Customer service response - Thank you for your positive review! We're pleased to hear our technician provided you with clear information and options to help you make the best decision.
Sears Home Services on 1726626011432
Our technician, Mr. Jerome, was excellent. He did a wonderful job. Sears, however, was not so wonderful. It is impossible to get in touch with an actual human to speak with. When circumstances, such as our part coming in late in the day, required we be rescheduled for our ac repair, Sears would schedule us for a week out. After three weeks of no a/c, they rescheduled us for a day we were going to have a hurricane. To speak with a person, I had to select that I need new service and was not using a warranty. This leads me to believe that if you are using a warranty, you get pushed to the back. Our appointment was rescheduled of course. We were out A/C for over 3 1/2 weeks. I put 5 stars for our technician alone. Sears as a company gets 1 star, if that.
Ria L,
Customer service response - Thank you for acknowledging Mr. Jerome's excellent work. We sincerely apologize for the challenges you faced with scheduling and communication, and we appreciate your feedback as it helps us improve our service.
Sears Home Services on 1726543361718
Travis E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724208121435
Anita C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724208121222
Bea S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724033141727
Gabriella M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1724033070497
Very professional and knowledgeable! Israel and his associate did an excellent job. I would highly recommend them.Return call on my dryer and again the tech Roberto was excellent!
Ted K,
Customer service response - Thank you for your positive review! We're delighted to hear you found our service professional and knowledgeable.
Sears Home Services on 1723772037657
