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2940 Veterans Blvd Reviews
Read reviews from customers who used our services at 2940 Veterans Blvd
Total reviews
455
Average Rating
4.4/5
The technician Mr Jerome, was a nice and knowledgeable man but the scheduling is HORRIFIC! This was our 4th experience with Sears on the same issue and we have had to wait around from 8 am until 7 pm for the tech. It starts with an early window and gets pushed back as the day goes on. You need more people working and a better scheduling system. This isn’t customer service- it’s taking advantage of customer’s time.
Andrew C,
Customer service response - Thank you for your feedback, Andrew! We're glad to hear Mr. Jerome was nice and knowledgeable, but we're sorry to hear about the scheduling issues. Please contact us directly so we can address your concerns.
Sears Home Services on 1779156581161
Thorough and fast service
Leslie S,
Customer service response - Thank you for your feedback, Leslie! We're glad to hear you received thorough and fast service.
Sears Home Services on 1779033990315
Mark C,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778987395223
Jerome was very friendly, courteous and professional. He came in assessed problem and determined the necessary action to repair the problem. He went about the business of getting the problem corrected and now, we have cool air. Thank you very much, Jerome.
Larry M,
Customer service response - Thank you for your feedback, Larry! We're glad to hear Jerome was friendly, courteous, and professional, and that he got your problem corrected.
Sears Home Services on 1778964622796
Problem diagnosed within 5 minutes of arrival. Problem corrected quickly
Larry A,
Customer service response - Thank you for your feedback, Larry! We're glad to hear the problem was diagnosed and corrected quickly.
Sears Home Services on 1778519122766
Mr. Jérôme did and awesome job and answered my question without no problem and explained everything to me in detail about my AC unit for me to understand and great customer skills.
Latonya,
Customer service response - Thank you for the amazing 5-star review, Latonya! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778031729039
Excellent service
Clarence S,
Customer service response - Thank you for your feedback, Clarence! We're glad to hear you received excellent service.
Sears Home Services on 1778026911753
Jerome is an excellent repair man.
Earleen B,
Customer service response - Thank you for your feedback, Earleen! We're glad to hear Jerome provided excellent repair service.
Sears Home Services on 1777339184810
Everything was on point very muck knowing what was the problem very much professional I will ask for the same person again and again
Isabell S,
Customer service response - Thank you for your feedback, Isabell! We're glad to hear everything was on point and professional, and that you'd like to have the same person again.
Sears Home Services on 1777325327267
Good communication and professionalism
J K,
Customer service response - Thank you for your feedback! We're glad to hear you appreciated the good communication and professionalism.
Sears Home Services on 1776192926344
