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3555 US Highway 190 Reviews
Read reviews from customers who used our services at 3555 US Highway 190
Total reviews
194
Average Rating
4.4/5
Catherine G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759371901947
Jane N,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759193130779
Dawn W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759113667535
Annette,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759113667548
Kevin B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758763081385
He was very respectful and got the job done with no issues. He explained everything i needed to know about the problem and he made sure I didn't have any questions before he left. Thanks Christopher.
Ray D,
Customer service response - Thank you for your review, Ray! We're glad to hear Christopher was respectful and thorough in addressing your concerns.
Sears Home Services on 1758502277860
Christopher H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757654916463
My washing machine decided to eat a pillow case. We could not get it out. We could not remove the agitator either. The technician came on time and removed the pillow case. Tested everything. We are pleased
Ruth M,
Customer service response - Thank you for your review, Ruth! We're glad to hear our technician was able to resolve the issue with your washing machine and that you're pleased with the service.
Sears Home Services on 1757378999327
Ron had excellent knowledge of his trade. However, the two previous techs sent out to diagnose my dryer’s problem get one star reviews. Also, Sear’s scheduling process for service using AI is terrible. When service callbacks are necessary because of misdiagnoses of earlier calls, it’s nearly impossible to schedule without being charged with unwarranted charges. And it’s nearly impossible to talk to a human agent, and should you finally get to speak with an associate, it’s practically impossible to understand the very strong Indian accent and noise of the call center they are in. My experience with Ron, GOOD, with the rest of Sears Home Service, TERRIBLE.
Robert G,
Customer service response - Thank you for your review, Robert. We're glad Ron provided excellent service, but we're sorry to hear about your difficulties with previous techs and the scheduling process. Please contact us directly so we can address these concerns.
Sears Home Services on 1757033051121
Charles was great
Otto M,
Customer service response - Thank you for your review, Otto! We're glad to hear Charles provided great service.
Sears Home Services on 1757033366238
