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3555 US Highway 190 Reviews
Read reviews from customers who used our services at 3555 US Highway 190
Total reviews
176
Average Rating
4.4/5
Oven back!!!
Nancy S,
David O,
Simple AC component repair. He had the part on hand so was fixed in less than 20 min. Beyond grateful that I have cool air again.
Rebecca P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707175597367
Charles T,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1772670364769
The service person name Israel was courteous and truly customer service oriented. We were satisfied with the service.
Charles H,
Customer service response - Thank you for your review, Charles! We're glad to hear Israel provided courteous and customer service-oriented assistance.
Sears Home Services on 1750044691933
Technician was great but he arrived at 6 pm when appointment window was 8-5. Sears text message confirming appointment said technician was to call in the morning with an estimated arrival. I got the call at 5:15 saying 45 minutes to arrival. If a technician knows the client is last on the list, it would be possible to make the service window smaller. We had to reschedule once because the Sears confirmation text was for a Friday but the technician had been told it was a different day. So this service required me to stay home from work 2 days. Poor coordination between sears service center and thier local technician. Once he arrived, he got the part replaced and stayed long enough to make sure the problem had been corrected. He was great. But the Sears service coordination was poorly done.
Jeff B,
Customer service response - We apologize for the scheduling issues you experienced and appreciate your patience. Thank you for acknowledging the technician's great work once he arrived.
Sears Home Services on 1726786840884
Great experience! Very professional
Mike M,
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with our professional team.
Sears Home Services on 1721050366039
The technician that came out was excellent I explained everything I had done when he had checked everything he suggested I reroute the vent tube and that seemed to correct the problem
Charles R,
Customer service response - Thank you for your review. We're pleased to hear our technician was able to provide an effective solution for your appliance issue.
Sears Home Services on 1721050203810
repair service was good but I was rescheduled 3 times, twice at the end of the day after I had cleared my calendar and waited all day watching the ETA continually move from 11am to mid afternoon before being told that I was rescheduled
Dan F,
Customer service response - We apologize for the inconvenience caused by the multiple reschedules and appreciate your patience. Thank you for acknowledging the quality of our repair service.
Sears Home Services on 1718933328597
He’s tried. However, he’s been to our house 6 times and our washing machine is still not fixed.
Deborah H,
Customer service response - We apologize for the inconvenience you have experienced with your washing machine. Thank you for bringing this to our attention; we will work to rectify the situation as soon as possible.
Sears Home Services on 1708622859240
