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640 W Prien Lake Rd Reviews
Read reviews from customers who used our services at 640 W Prien Lake Rd
Total reviews
113
Average Rating
4.6/5
Extended warranty repair on oven. Daimon provided approximate arrival time and kept updates for when he was near. He diagnosed the problem, ordered the part and a few days later he came back on time to install the part. He also addressed why oven was unevenly heating. Would recommend asking for him for repairs.
J D,
Customer service response - Thank you for your feedback, J! We're glad to hear Daimon provided timely updates, diagnosed the problem, and addressed the uneven heating issue with your oven.
Sears Home Services on 1789047582853
Damon did a great job. I love it when they call and let me know they’re heading my way. Had to order parts and they arrived fast.
TAMMY O,
Customer service response - Thank you for your feedback, Tammy! We're glad to hear Damon did a great job and that you appreciated the timely communication and fast arrival of parts.
Sears Home Services on 1786734938051
Stephen J,
Customer service response - Thank you for the amazing 5-star review, Stephen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786563386569
Technician repaired our dryer in a very professional and timely fashion. Job well ✔️
Pat B,
Customer service response - Thank you for your feedback, Pat! We're glad to hear the technician repaired your dryer professionally and promptly.
Sears Home Services on 1786108374864
FIRST RATE!!!!!
Mary R,
Customer service response - Thank you for your feedback, Mary! We're glad to hear you found our service first-rate.
Sears Home Services on 1784565522731
Dustin was great!!!
Anthony H,
Customer service response - Thank you for your feedback, Anthony! We're glad to hear Dustin was great.
Sears Home Services on 1778186490583
Hilda F,
Customer service response - Hi Hilda, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1776384311660
jburge73,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774994984716
Dwayne came to repair our microwave but they decided it wasn't covered. He was very professional and respectful to my girlfriend definitely a great employee
John W,
Customer service response - Thank you for your review, John! We're glad to hear Dwayne was professional and respectful during the visit.
Sears Home Services on 1774313125524
Finally, a repairman who took his time and made sure the repair was done correctly!
Jenny C,
Customer service response - Thank you for your review, Jenny! We're glad to hear the repairman took his time to ensure the repair was done correctly.
Sears Home Services on 1774227271616
He did a great job the repair, however i found another problem as soon as he left that o didn’t discover before he came.
Joy K,
Customer service response - Thank you for your review, Joy! We're glad to hear the repair went well. Please contact us directly if you need further assistance with the new issue.
Sears Home Services on 1772066711159
I have had an ongoing issue with my fridge since before Thanksgiving of last year. This is the second time a Sears technician came out, the third overall regarding the same issue. Daimon, the most recent Sears technician, was very knowledgeable and confident in his diagnosis from the very beginning. You can tell he has experience and expertise in the field and he thoroughly communicated with me throughout the entire process. From diagnosis, to ordering of parts, and following up on tracking of parts to rescheduling of my appointment once all parts were received. He gave me the type of customer service that I strive to give others daily, but sadly in this day and age I hardly ever receive in return. He is the epitome of what an exemplary employee is and takes pride in what he does and it shows. Sears should be proud and grateful to have someone like him working for their company. Excellent job and A1 customer service, Daimon!!
clynn H,
Customer service response - Thank you for your review! We're delighted to hear that Daimon provided knowledgeable and exemplary service, and we'll be sure to share your kind words with him.
Sears Home Services on 1771288539248
His service was excellent. Very much appreciated. Thank you so much. The noise has stopped.
M C,
Customer service response - Thank you for your review, Mary! We're glad to hear the noise issue was resolved and you appreciated the excellent service.
Sears Home Services on 1771288579286
Technician arrived as scheduled. He listened to what the problems were, and tested device and diagnosed potential problem. Contacted ZLINE technical support team and part that was sent was changed out, and stove tested and adjustments made as instructed. Excellent service and service experience.
Arnold W,
Customer service response - Thank you for your review, Arnold! We're glad to hear our technician provided excellent service and effectively addressed the issue with your stove.
Sears Home Services on 1770853774282
Betty W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1770159384746
The repairman was very professional and courteous.
Dorothy C,
Customer service response - Thank you for your review, Dorothy! We're glad to hear our repairman was professional and courteous.
Sears Home Services on 1768880759147
racquel G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768266611190
Sandra M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767744668157
Bonnie R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766107315972
M&T A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765163650035
Andrea Y,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1760488415487
Very please with Sears Appliance Repair. They kept me updated with scheduled date and took care of ordering parts. They always called before arriving which I appreciate since we have pets to put up.
Kati S,
Customer service response - Thank you for your review, Kati! We're glad to hear you were pleased with our service and appreciated the updates and calls before arrival.
Sears Home Services on 1760487781277
Awesome
robert S,
Customer service response - Thank you for your review, Robert! We're glad to hear you had an awesome experience with us.
Sears Home Services on 1760316574228
Linda L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759113647303
Solve problem
Cheryl A,
Customer service response - Thank you for your review, Cheryl! We're glad to hear we were able to solve the problem.
Sears Home Services on 1758588834457
