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802-552-4364
914 W Main St Reviews
Read reviews from customers who used our services at 914 W Main St
Total reviews
26
Average Rating
4.2/5
Michael understood the problem very well, did the repair and was very professional. My mother said, he was very easy to talk with and a very nice man. He's a great asset to your company!! NOTE: I think the cost for this repair was well overpriced, due to the fact, it was only a belt change for $76 and the labor to change the belt was $300. This makes no sense at all, the labor to do it, didn't match this price, at all!! I could understand it better, if the labor would have been between $75 to $100, but this price is absolutely absurd! Y'all really need to rethink these labor costs, because times are just as hard for the consumers, especially for those that have set government low incomes, with the economic rise, companies should be more reasonable with charges for simple things. This part was very disappointing, but my 91 years old mother, needs the security of her in-home washing machine, that's why I had no choice, but to agree to this cost. ðŸ˜
Brenda L,
Customer service response - Thank you for your feedback, Brenda! We're glad to hear Michael provided professional service and was easy to talk with. We apologize for any concerns regarding the pricing and appreciate your input on this matter.
Sears Home Services on 1769997218778
It is not fixed. Not getting cold. Still hot
Jane S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1759716741714
Left old parts, mess on the floor, empty boxes not taken out, got my rug dirty and was not cordial at all. Th I s completely repair experience was a nightmare. Completely unhappy with the service.
Marsha C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758504162395
Technician was extremely rude and made me feel uncomfortable in my own home.
Terika W,
Customer service response - We apologize for the trouble you've faced, Terika. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1757298332567
Service tech was very rude unprofessional, did not take my concerns serious & my issues wasn't resolved
Sharon G,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1747614687162
The technician has been out 5 times and replaced 7 different parts. Refrigerator still is intermittent and freezer does not work. Absolutely never use this company or buy a GE
VaRonda J,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745363454548
