914 W Main St Reviews

Read reviews from customers who used our services at 914 W Main St


Total reviews

29


Average Rating

4.2/5

July 06, 2026
Overall rating

On time fixed the issue.

Sherri L,

Customer service response - Thank you for your feedback, Sherri! We're glad to hear the technician was on time and fixed the issue.

Sears Home Services on 1783371846518

June 15, 2026
Overall rating

Mike was very nice n professional ! He did a awesome job of explaining

Jennifer G,

Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Mike was nice, professional, and did a great job explaining everything.

Sears Home Services on 1781543802648

May 06, 2026
Overall rating

Jamal did great! Arrived on time, friendly throughout the visit, diagnosed and fixed the problem in less than 30 minutes. Fantastic!

Colton W,

Customer service response - Thank you for your feedback, Colton! We're glad to hear Jamal was punctual, friendly, and efficient in resolving the issue.

Sears Home Services on 1778165482093

April 10, 2026
Overall rating

LaShenda T,

Customer service response - Thank you for the amazing 5-star review, LaShenda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775878712395

April 07, 2026
Overall rating

Randy was through and very professional

Ida,

Customer service response - Thank you for the amazing 5-star review, Ida! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775591986255

February 24, 2026
Overall rating

The Tech guy was nice friendly, prompt, and courtesy, He done a great job 👍

Ruthie E,

Customer service response - Thank you for your positive feedback, Ruthie! We're glad to hear our technician was friendly, prompt, and courteous while doing a great job.

Sears Home Services on 1771892235498

February 23, 2026
Overall rating

Ida A,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1771808140806

January 20, 2026
Overall rating

Nice, friendly, and professional technician. Thank you, Sears.

Sandra M,

Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear our technician provided nice, friendly, and professional service.

Sears Home Services on 1768960479171

December 28, 2025
Overall rating

Holly S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1766975471055

December 25, 2025
Overall rating

He informed me of his arrival. He was very thorough in his diagnostics.

Sheila R,

Customer service response - Thank you for your positive feedback, Sheila! We're pleased to hear that our technician communicated well and was thorough in his diagnostics.

Sears Home Services on 1766715386717

December 16, 2025
Overall rating

Yolanda H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1765938938654

August 06, 2025
Overall rating

Randal was awesome. Very professional. Knew right off what the issue was. Could not have been better!

Donna B,

Customer service response - Thank you for your positive feedback, Donna! We're thrilled to hear that Randal provided professional service and quickly identified the issue.

Sears Home Services on 1754523484632

July 23, 2025
Overall rating

Randy is so smart and knows his job well with 40 years of experience! Very nice guy also. Danny Bowlin

Danny B,

Customer service response - Thank you for your positive feedback, Danny! We're pleased to hear that Randy's expertise and friendly nature made a great impression.

Sears Home Services on 1753319909522

May 21, 2025
Overall rating

James was great he did everything he could to take care of me

Michael J,

Customer service response - Thank you for your positive feedback, Michael! We're pleased to hear that our technician did everything he could to take care of you.

Sears Home Services on 1747884274277

May 19, 2025
Overall rating

Was on time,and went straight to work on the refrigerator.

Emmett W,

Customer service response - Thank you for your positive feedback, Emmett! We're glad to hear our technician was punctual and efficient in addressing your refrigerator issue.

Sears Home Services on 1747613855979

January 26, 2025
Overall rating

Darrell was very courteous and professional. Did a great job.

Wanda M,

Customer service response - Thank you for your positive feedback, Wanda! We're glad to hear that Darrell provided courteous and professional service.

Sears Home Services on 1737934633147

October 16, 2024
Overall rating

Timely and good communication

Jeanne M,

Customer service response - Thank you for your positive feedback! We're pleased to hear that you appreciated our timely service and good communication.

Sears Home Services on 1729133993209

October 01, 2024
Overall rating

The repairman was very good and knew what he was doing . He was able to find the problem with my refrigerator and fix it.

fern D,

Customer service response - Thank you for your positive feedback! We're delighted to hear that our repairman efficiently diagnosed and fixed your refrigerator issue.

Sears Home Services on 1727836947766

July 20, 2024
Overall rating

Tadderick did a great job and was super friendly.

Steve C,

Customer service response - Thank you for your positive feedback; we're thrilled to hear Tadderick provided great and friendly service!

Sears Home Services on 1721532669866

January 28, 2024
Overall rating

Prompt, Professional and knowledgeable!

Alma W,

Customer service response - Thank you for your kind words and positive feedback about our prompt, professional, and knowledgeable service. We appreciate you taking the time to leave a review.

Sears Home Services on 1706492665473

February 07, 2024
Overall rating

Service exactly as promised and with a smile!

Holly R,

Customer service response - Thank you for your positive review! We are glad to hear that our service met your expectations and that you were satisfied with the smile we provided. We appreciate your feedback.

Sears Home Services on 1707406590978

September 11, 2026
Overall rating

Mine was ice maker, no ice 1st nor 2nd visit or repair. I'm praying I get some with this last visit or repair.

Rosie W,

Customer service response - Thank you for your feedback, Rosie. We hope the latest visit resolves the issue with your ice maker.

Sears Home Services on 1789160500177

June 08, 2026
Overall rating

Barbara D,

Customer service response - Thanks for the great rating, Barbara! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1780950749999

February 01, 2026
Overall rating

Michael understood the problem very well, did the repair and was very professional. My mother said, he was very easy to talk with and a very nice man. He's a great asset to your company!! NOTE: I think the cost for this repair was well overpriced, due to the fact, it was only a belt change for $76 and the labor to change the belt was $300. This makes no sense at all, the labor to do it, didn't match this price, at all!! I could understand it better, if the labor would have been between $75 to $100, but this price is absolutely absurd! Y'all really need to rethink these labor costs, because times are just as hard for the consumers, especially for those that have set government low incomes, with the economic rise, companies should be more reasonable with charges for simple things. This part was very disappointing, but my 91 years old mother, needs the security of her in-home washing machine, that's why I had no choice, but to agree to this cost. 😠

Brenda L,

Customer service response - Thank you for your feedback, Brenda! We're glad to hear Michael provided professional service and was easy to talk with. We apologize for any concerns regarding the pricing and appreciate your input on this matter.

Sears Home Services on 1769997218778

October 05, 2025
Overall rating

It is not fixed. Not getting cold. Still hot

Jane S,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1759716741714

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