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3401 Masonic Dr Reviews
Read reviews from customers who used our services at 3401 Masonic Dr
Total reviews
69
Average Rating
4.2/5
Very nice, diagnosed the issue quickly and it was resolved even faster! Outstanding job!
Jennifer E,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear the issue was diagnosed and resolved quickly, and that you found the service outstanding.
Sears Home Services on 1789402687516
Mark did a great job and didn't take a long time replacing the igniter for my gas oven
Levi S,
Customer service response - Thank you for your feedback, Levi! We're glad to hear Mark did a great job and was efficient in replacing the igniter for your gas oven.
Sears Home Services on 1788237662577
He was very knowledgeable and helpful. He addressed all issues and left us we a plan to get the unit up and running.
Howard W,
Customer service response - Thank you for your feedback, Howard! We're glad to hear the technician was knowledgeable, helpful, and provided a plan to get your unit up and running.
Sears Home Services on 1786575754673
Allison C,
Customer service response - Thank you for the amazing 5-star review, Allison! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785862108282
Mark was on time, professional, friendly.
D S,
Customer service response - Thank you for your feedback, D! We're glad to hear Mark was on time, professional, and friendly.
Sears Home Services on 1785517690574
Mark was excellent!! He was very knowledgeable. Thank you so much Mark!
Lori P,
Customer service response - Thank you for your feedback, Lori! We're glad to hear Mark was excellent and knowledgeable.
Sears Home Services on 1784065743301
Shorty G,
Customer service response - Thank you for the amazing 5-star review, Shorty! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783019055815
Mark, the Service Tech was very knowledgeable, Friendly, explained different aspects of my problem and tips on using my washer properly in the future for longevity.
Brenda E,
Customer service response - Thank you for your feedback, Brenda! We're glad to hear Mark was knowledgeable, friendly, and provided helpful tips for using your washer.
Sears Home Services on 1782880886671
I had an excellent experience with the repair on my LG refrigerator. The technician (Tim) was professional, knowledgeable, and arrived on time. He quickly diagnosed the problem, explained everything clearly, and had my refrigerator running like new in no time. The repair was done efficiently, and he made sure everything was working properly before leaving. I truly appreciate the quality workmanship and outstanding customer service. I would definitely recommend him to anyone needing refrigerator repairs. Thank you for a job well done!
ANTONIO H,
Customer service response - Thank you for your feedback, Antonio! We're glad to hear Tim was professional, knowledgeable, and provided outstanding service in repairing your LG refrigerator efficiently.
Sears Home Services on 1782601254239
Very fast and cleaned up behind himself and was very knowledgable
DEANNA M,
Customer service response - Thank you for your feedback, Deanna! We're glad to hear our technician was fast, knowledgeable, and left the area clean.
Sears Home Services on 1781638342685
Mr. Timothy provided excellent quality customer service. I would definitely recommend him again.
Marvin J,
Customer service response - Thank you for your feedback, Marvin! We're glad to hear Mr. Timothy provided excellent quality customer service and appreciate your recommendation.
Sears Home Services on 1781563491642
Mr Damon done a great job fixing my fridge he's is very professional he calls when he's on his way and thats a big deal to me . Its all about communication. I also wanna give a shout out to Mr timothy he does the same thing when he's coming amd they both are great. Thanks so much for fixing our 2 fridges.
Allen C,
Customer service response - Thank you for your feedback, Allen! We're glad to hear Mr. Damon and Mr. Timothy provided professional service and excellent communication while fixing your fridges.
Sears Home Services on 1780533609366
Very professional and explained the work needed and was done.
Gloria W,
Customer service response - Thank you for your feedback, Gloria! We're glad to hear the service was professional and the work was clearly explained.
Sears Home Services on 1780353735400
Cathie H,
Customer service response - Thank you for the amazing 5-star review, Cathie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777648519352
putitonmytab J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777316536437
Tech was very professional and knowledgeable
Terrie G,
Customer service response - Thank you for your feedback, Terrie! We're glad to hear the tech was professional and knowledgeable.
Sears Home Services on 1776870952694
Great experience!
Douglas C,
Customer service response - Thank you for your feedback, Douglas! We're glad to hear you had a great experience.
Sears Home Services on 1775778347254
The technician did a wonderful job following all instructions. Was considerate and understanding.Worked very professionally kept me updated and in the process of the repair
Terry S,
Customer service response - Thank you for your feedback, Terry! We're glad to hear our technician was considerate, professional, and kept you updated throughout the repair process.
Sears Home Services on 1775059362218
Technician was very professional, polite and knowledgeable about his craft. Diagnosised and repaired in no time. Thank you.
David D,
Customer service response - Thank you for your review, David! We're glad to hear our technician was professional, polite, and knowledgeable, and that your repair was completed quickly.
Sears Home Services on 1774915072795
Very kind and on time! Would highly recommend
Haley T,
Customer service response - Thank you for your review, Haley! We're glad to hear you found our service kind and punctual.
Sears Home Services on 1774313125523
Mark is very knowledgeable and efficient!
Rodessa M,
Customer service response - Thank you for your review, Rodessa! We're glad to hear Mark was knowledgeable and efficient.
Sears Home Services on 1772419632966
Mark was polite and did everything he could to repair my oven
Sandra D,
Customer service response - Thank you for your review, Sandra! We're glad to hear Mark was polite and worked hard to repair your oven.
Sears Home Services on 1772155905027
Kayla S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772068521924
Excellent an fast service needs a pay raise
alex P,
Customer service response - Thank you for your review, Alex! We're glad to hear you received excellent and fast service.
Sears Home Services on 1771808043097
Seleta L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771288722310
