420 East Highway 80 Reviews

Dealing with Sears Appliance Repair has been one of the most frustrating experiences that I have ever endured. They would email/text that they would be to my house on this date between 8 and 5. I would clear my schedule. Usually in the mid afternoon Sears would text to inform me that I was the next stop and approximately what time the service repair person would arrive. The arrival time would come and go and they never showed. An hour or so after supposed arrival past, Sears would email that my appointment had been rescheduled. Four times I cleared my schedule to be home and FOUR TIMES THEY CANCELLED. Today the repair man actually arrived. We asked him about the many times we were rescheduled. He gave us some excuses none of which were true. Sears was unable to fix the washer. Also I had to pay an additional $109 directly to the repair man. Even though I had prepaid for the service when I originally scheduled the appointment. He said the original $109 would be refunded to me. I won't hold my breath! #buylocal #seerssuck