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2760 Frederica St Reviews
Read reviews from customers who used our services at 2760 Frederica St
Total reviews
54
Average Rating
4.3/5
Technician was Jerome T. First visit, he completely misdiagnosed the problem. Wouldn't answer any of my questions and was beyond rude. Second time, the appointment was at 730am, then was changed to 430pm. Then 630pm. He never showed up but told the manufacturer that I declined service. So now I have to wait yet again. I'll never buy another LG product and have anything that deals with sears home service. Both of these company's should be ashamed. Apparently all it takes to work there is to be rude and ignorant
Jason S,
Customer service response - We apologize for the trouble you've faced, Jason. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1741738896985
Didn’t even show up at my house decided to close out my ticket and send me a text saying could get parts authorized.
Jacob B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717463283034
Routing calls to asia. Even though this seems to be the norm, I refuse to do business when zero calls are handled by americans.
Matt W,
Wish I could give negative stars. Dishwasher broke so I took a screw out to see if I needed a repairman. A quick glance told me i wouldn't be able to solve the problem. Serviceman came out, collected $100 then told me since I took the screw out my warranty is voided. Crooks... I will never use Sears services or products that rely on them for warranty support.
Gem,
