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912 S 12th St Reviews
Read reviews from customers who used our services at 912 S 12th St
Total reviews
122
Average Rating
4.3/5
Mark L,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1757654916450
Sonja J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1757033873472
Scott B,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1754880071749
Technician was great efficient and friendly. 5 stars for him. Your AI program stinks. The time slot from 8:00 to 5:00 means the homeowner has to take a day off from work and keep checking the phone to see any updates to the service schedule. There is no way you can talk to a human and no way to try to explain anything to A I. AI sent me a message as to when tech would be coming. Here is screenshot of your so called efficient way of scheduling. Technication called me and told me when he would be here. Hats off to him thumbs down to you.
sandra B,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear the technician was efficient and friendly. We apologize for the inconvenience with the scheduling system and appreciate your input on improving our service.
Sears Home Services on 1753229034917
Emma A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752717402531
Tony E,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1752195489115
Very knowledgeable, very nice and fixed my refrigerator freezer. Thank you
Janie H,
Customer service response - Thank you for your positive feedback, Janie! We're glad to hear that our knowledgeable and nice technician was able to fix your refrigerator freezer.
Sears Home Services on 1752108840314
Gary is very nice and seems to know what he’s doing. I am not happy that you charged me $100 twice to fix the thing that never got fixed for one minute. Then when I call for a refund you tell me you have to figure out if I am due one. No one wants to pay you to fix the same thing that you never fixed in the first place
Donna W,
Customer service response - Thank you for your feedback, Donna. We're glad to hear that Gary was nice and knowledgeable, but we apologize for the billing issue. Please contact us directly so we can address your refund concerns.
Sears Home Services on 1751416059479
Arrived when expected. Did an excellent job. Very nice. Oh no! Washed 1 load and it quit. Very unhappy with service.
raymond J,
Customer service response - Thank you for your positive feedback, Raymond! We're glad to hear that our service was timely, excellent, and pleasant.
Sears Home Services on 1750834428380
Cody C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1750044959334
