912 S 12th St Reviews

Read reviews from customers who used our services at 912 S 12th St


Total reviews

124


Average Rating

4.3/5

June 25, 2026
Overall rating

Very polite and professionals.

Paulette M,

Customer service response - Thank you for your feedback, Paulette! We're glad to hear you found our service polite and professional.

Sears Home Services on 1782488840813

April 27, 2026
Overall rating

Heating element in dryer replaced. Excellent service. AI sucks. Not user friendly. More personable to talk to a real person.It is redundant and time consuming. Calvin and Ellen Hedges Eddyville, KY

Calvin H,

Customer service response - Thank you for your feedback, Calvin and Ellen! We're glad to hear you received excellent service with your dryer repair.

Sears Home Services on 1777324005229

April 21, 2026
Overall rating

Brandon and his partner were very nice and efficient. They corrected my problem within about 15 minutes. They did a great job.

Terri M,

Customer service response - Thank you for your feedback, Terri! We're glad to hear Brandon and his partner were nice, efficient, and quickly resolved your problem.

Sears Home Services on 1776865943643

April 17, 2026
Overall rating

Daniel E,

Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776458622585

April 07, 2026
Overall rating

richard W,

Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775604610955

March 15, 2026
Overall rating

Jennifer H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773623883633

March 15, 2026
Overall rating

Monte J,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773623883612

March 04, 2026
Overall rating

Very nice young man. He got the job done.

Janet P,

Customer service response - Thank you for your positive feedback, Janet! We're glad to hear that our technician was nice and got the job done.

Sears Home Services on 1772584489038

March 01, 2026
Overall rating

Benjamin was so professional. He was so kind and did a great job-Paula Knoth at 7540 US Hwy 62 West Kuttawa

Renee S,

Customer service response - Thank you for your positive feedback, Renee! We're glad to hear that Benjamin was professional, kind, and did a great job.

Sears Home Services on 1772419633031

March 01, 2026
Overall rating

Very friendly and knowledgeable. Most young men are not that way nowadays. Sears is very lucky to have him!!

Christie F,

Customer service response - Thank you for your positive feedback, Christie! We're glad to hear that our technician was friendly and knowledgeable, and we appreciate your kind words.

Sears Home Services on 1772419666116

February 23, 2026
Overall rating

Justin was efficient, respectful and knowledgeable.

Maureen C,

Customer service response - Thank you for your positive feedback, Maureen! We're glad to hear that Justin was efficient, respectful, and knowledgeable.

Sears Home Services on 1771807955159

February 17, 2026
Overall rating

Melony W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1771288722523

February 17, 2026
Overall rating

Awesome customer service

crystal A,

Customer service response - Thank you for your positive feedback, Crystal! We're glad to hear that you were pleased with our customer service.

Sears Home Services on 1771288579305

January 22, 2026
Overall rating

great job

steve M,

Customer service response - Thank you for your positive feedback, Steve! We're glad to hear that you were pleased with the job.

Sears Home Services on 1769133719791

January 19, 2026
Overall rating

James V,

Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1768881338703

January 04, 2026
Overall rating

Brandon A. Did a great job of explaining our freezer repair options, made my decision easy. Brandon was an excellent representative of Sears Appliance Repair!!!

William,

Customer service response - Thank you for your positive feedback, William! We're glad to hear that Brandon A. did a great job explaining your freezer repair options and represented Sears Appliance Repair excellently.

Sears Home Services on 1767587114082

January 04, 2026
Overall rating

Great technician, on time and got the problem fixed in a timely manner.

Bobby P,

Customer service response - Thank you for your positive feedback, Bobby! We're glad to hear that our technician was on time and fixed the problem promptly.

Sears Home Services on 1767587160664

December 21, 2025
Overall rating

Beverly K,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1766371761762

November 30, 2025
Overall rating

Brandon did a great job and was very kind and professional!

Sonya B,

Customer service response - Thank you for your positive feedback, Sonya! We're glad to hear that Brandon did a great job and was kind and professional.

Sears Home Services on 1764555680525

November 25, 2025
Overall rating

Jesse E,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1764130102202

November 23, 2025
Overall rating

Brandon was very professional and knowledgeable! Very nice young man!

Tim S,

Customer service response - Thank you for your positive feedback, Tim! We're glad to hear that Brandon was professional, knowledgeable, and a nice young man.

Sears Home Services on 1763950345302

November 23, 2025
Overall rating

Technician was friendly, polite, knowledgeable and professional.

Dorris K,

Customer service response - Thank you for your positive feedback, Dorris! We're glad to hear that our technician was friendly, polite, knowledgeable, and professional.

Sears Home Services on 1763951783378

November 20, 2025
Overall rating

Danean N,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1763691457720

November 11, 2025
Overall rating

Thank you!

B C,

Customer service response - Thank you for your positive feedback! We're happy to have been of service.

Sears Home Services on 1762915367115

November 09, 2025
Overall rating

Brandon was so nice and courteous and did a great job.

Nancy R,

Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear that Brandon was nice, courteous, and did a great job.

Sears Home Services on 1762736854098

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