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912 S 12th St Reviews
Read reviews from customers who used our services at 912 S 12th St
Total reviews
122
Average Rating
4.3/5
The tech was great but the Sears Company has been awful. We have been waiting for 4 mon ths to get our covered dryer repaired. Three tech have come to work on the GE Profile dryer. Each one said a specific control board was necessary and ordered it. When it arrived, it did not work and the process started all over again. I am in the process of turning this situation over to an atturney for resolution. Sears used an AI system and the process will not allow me to speak to a real person and work on a solution--either fix it or settle up for a new machine. I have been using Sears service for over 15 years and this past year it has been awful. I do not recommend using this repair service. cc:District fraud investgator for Marshall County, Kentucky.
Charles I,
Customer service response - Hi Charles, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1749779433348
Very happy with the repair completed very quickly I bought the appliance insurance for future repairs the repair technician sent was very professional and helped with some availability problems on my part
jacob E,
Customer service response - Thank you for your positive feedback, Jacob! We're glad to hear that the repair was completed quickly and that our technician was professional and accommodating.
Sears Home Services on 1749433767706
Did great fixed problem and it's working again.
Dustin K,
Customer service response - Thank you for your positive feedback, Dustin! We're glad to hear that we were able to fix the problem and get everything working again.
Sears Home Services on 1748480252692
Marie G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1748394138594
My technician was great. He checked everything and found an issue. Fingers crossed, we will have ice by the end of the day
Trena R,
Customer service response - Thank you for your positive feedback, Trena! We're glad to hear that your technician was thorough, and we hope you have ice by the end of the day.
Sears Home Services on 1747701015739
Very friendly and got the range working right away!!!
Shannon C,
Customer service response - Thank you for your positive feedback, Shannon! We're glad to hear that our service was friendly and efficient in getting your range working.
Sears Home Services on 1747613234761
Excellent service, above and beyond making sure everything was picked up and put back into its place.
Lynette M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747361208370
Technician was very professional and knowledgeable. He called me when he was on his way. I would definitely use them again!
Robert D,
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that our technician was professional and knowledgeable, and we look forward to serving you again.
Sears Home Services on 1746069790609
Patricia A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745978727312
Very knowledgeable and helpful in recommending a replacement.
Stacy H,
Customer service response - Thank you for your positive feedback, Stacy! We're glad to hear that our team was knowledgeable and helpful in recommending a replacement.
Sears Home Services on 1745297139400
