1370 Flemingsburg Rd Reviews
Read reviews from customers who used our services at 1370 Flemingsburg Rd
Total reviews
79
Average Rating
4.5/5
This whole experience was very frustrating. I realized the wrong address was recorded the night before my service. So I began chatting, calling, and texting each number and website I was given to change the address. But everything was automated and would not allow me to change the address. I finally left a note for the technician asking him to call before heading to my home. He did and when I explained the situation to him he called his boss only to be told that he was also not allowed to change the address. The technician was sweet and sympathetic to the situation but could not help. All the automated stuff messed up the entire situation and my dishwasher is still broken and I have not been able to figure out how to change address or schedule a new appointment.
Sarah S,
Customer service response - We apologize for the trouble you've faced, Sarah. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728962526846
Greg was so nice and he installed the parts. We listened to the dryer for 20 or 30 minutes, it ran quietly. Later I put cloths in to dry and I heard the same noise! Now the noise is just like it was before the new parts. More parts have come. What do I do with them?
Janet S,