1370 Flemingsburg Rd Reviews

Read reviews from customers who used our services at 1370 Flemingsburg Rd


Total reviews

83


Average Rating

4.6/5

September 11, 2026
Overall rating

carmen J,

Customer service response - Thank you for the amazing 5-star review, Carmen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789158641508

August 10, 2026
Overall rating

Johnny was friendly and courteous. He was so kind to my puppy. He was an excellent representative for Lowe’s.

Kimberly F,

Customer service response - Thank you for your feedback, Kimberly! We're glad to hear Johnny was friendly, courteous, and made a positive impression.

Sears Home Services on 1786387770237

August 04, 2026
Overall rating

Very polite and knew exactly what to do. Thank you!

Jeff I,

Customer service response - Thank you for your feedback, Jeff! We're glad to hear the service was polite and knowledgeable.

Sears Home Services on 1785936011258

September 01, 2026
Overall rating

The tech returned and repaired the freezer drawers that it closes properly, He told me what he had done to fix it and I was well pleased.

gwen H,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1785804106349

July 08, 2026
Overall rating

Dishwasher was under warranty

Stanley C,

Customer service response - Thank you for your feedback, Stanley! We're glad to hear your dishwasher was covered under warranty.

Sears Home Services on 1783511599655

June 08, 2026
Overall rating

After 9 times we finally got the right part sent to use and I now have a oven working since April..thank u Gregg

Rachel R,

Customer service response - Thank you for your feedback, Rachel! We're glad to hear Gregg was able to help get your oven working.

Sears Home Services on 1781017076521

June 04, 2026
Overall rating

Very nice, friendly and knowlegable tech

April W,

Customer service response - Thank you for your feedback, April! We're glad to hear the technician was nice, friendly, and knowledgeable.

Sears Home Services on 1780624764263

May 19, 2026
Overall rating

Greg was great! Polite, professional and knowledgeable. I will use Sears again.

Kim C,

Customer service response - Thank you for your feedback, Kim! We're glad to hear Greg was polite, professional, and knowledgeable, and we look forward to serving you again.

Sears Home Services on 1779234472472

May 17, 2026
Overall rating

Greg was completely thorough and completed the repairs efficiently.

Hazel G,

Customer service response - Thank you for your feedback, Hazel! We're glad to hear Greg was thorough and completed the repairs efficiently.

Sears Home Services on 1779019454703

May 15, 2026
Overall rating

Troy A,

Customer service response - Thank you for the amazing 5-star review, Troy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778869897048

May 06, 2026
Overall rating

Customer Service is fantastic. Steven was very professional and friendly. 100% Satisfaction service

Dana H,

Customer service response - Thank you for your feedback, Dana! We're glad to hear Steven was professional and friendly, and that you were 100% satisfied with the service.

Sears Home Services on 1778088017628

April 10, 2026
Overall rating

Came the first time and diagnosed the problem. Ordered the part came back a week later and fixed it. It was actually a very nice experience for once. Thanks for getting it done fast. Technician was nice and explained to us what all he did. We had insurance through Lowe's so we paid no out of pocket which was also great.

Jenny P,

Customer service response - Thank you for your feedback, Jenny! We're glad to hear the technician provided a nice experience, explained everything clearly, and that your insurance covered the cost.

Sears Home Services on 1775842035578

March 26, 2026
Overall rating

Charles S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774576098818

August 06, 2026
Overall rating

This poor guy, Greg, has had to come out to our house at least 5 times. After replacing several parts, he finally got us approved for new replacement. Really great service all around.

Kimberly M,

Customer service response - Thank you for your review, Kimberly! We're glad to hear the service was timely and thorough.

Sears Home Services on 1772496127158

March 01, 2026
Overall rating

I haven't had a dryer for almost 3 months, but today Gregory fixed it! Thank you so much!

Angela S,

Customer service response - Thank you for your review, Angela! We're glad to hear Gregory was able to fix your dryer and get it back in working order.

Sears Home Services on 1772419702485

February 26, 2026
Overall rating

Bobby is very knowledgeable, he does not cut corners and takes his time. He even took the time to explain to us what he found. He went above and beyond other technicians we have worked with. He not into selling you things but rather fixing the issue at hand!

Samuel I,

Customer service response - Thank you for your review, Samuel! We're glad to hear Bobby provided thorough and knowledgeable service, focusing on fixing the issue at hand.

Sears Home Services on 1772155905027

December 25, 2025
Overall rating

kim H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1766716299453

December 16, 2025
Overall rating

Anthony is a professional at his job, he came into my house and was courteous, polite and well spoken. Went to the job fixed the oven cleaned everything up then left. Thank you Sears for sending Anthony.

Tommy F,

Customer service response - Thank you for your review, Tommy! We're glad to hear Anthony provided courteous and professional service while fixing your oven.

Sears Home Services on 1765937938222

December 07, 2025
Overall rating

I have all good things to say about my experience with Sears! Although you don’t really get the chance to talk to a real person when putting in a claim and getting an appointment scheduled, it was very pleasant and quick to do so! I did have to wait some time for my appointments, but I understand that’s part of it. Our technician was great! Very kind, honest, and quick to do his job.

Kaylee S,

Customer service response - Thank you for your review, Kaylee! We're glad to hear you had a pleasant experience and that our technician provided kind and efficient service.

Sears Home Services on 1765163191533

November 30, 2025
Overall rating

Steven was kind, informative and efficient.

Stephanie S,

Customer service response - Thank you for your review, Stephanie! We're glad to hear Steven provided kind, informative, and efficient service.

Sears Home Services on 1764555486434

November 23, 2025
Overall rating

Was just an all around great service guy!!! Fixed my issue like it was nothing!!! I appreciate it so much!!!

Sabrina B,

Customer service response - Thank you for your review, Sabrina! We're glad to hear you had a great service experience and that your issue was resolved quickly.

Sears Home Services on 1763950670126

November 20, 2025
Overall rating

Libby C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1763691457720

November 12, 2025
Overall rating

Nancy E,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1762999970661

October 01, 2025
Overall rating

John was very helpful and offered great advice.

dieter U,

Customer service response - Thank you for your review, Dieter! We're glad to hear John was helpful and provided great advice.

Sears Home Services on 1759377465910

September 18, 2025
Overall rating

Johnathan was a awesome technician very courteous

Bryan G,

Showing 1 - 25 reviews

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