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2606 Zion Rd Reviews
Read reviews from customers who used our services at 2606 Zion Rd
Total reviews
20
Average Rating
4.3/5
Repair tech did an excellent job repairing our microwave.
Donald M,
Customer service response - Thank you for your review, Donald! We're glad to hear that our repair tech did an excellent job on your microwave.
Sears Home Services on 1746489646016
He was very nice and knowledgeable. Had him before he is great!!
Johnny D,
Customer service response - Thank you for your 5-star review, Tamara! We're glad to hear that you found our technician nice and knowledgeable, and we appreciate your continued trust in our service.
Sears Home Services on 1742868457551
Very polite no nonsense work ethic knows his job very very good he’s a credit to your work force thank you for your service Gerald
Gerald J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1725276757619
I’m upset with the fact that what the first technician that was here order the wrong parts for my refrigerator. The technician today reordered it . He was very polite and I did get upset with the fact that my refrigerator isn’t fixed yet and I have to wait another week. I understand that none of this was his fault and I did apologize for my behavior.
kii R,
Customer service response - We apologize for the inconvenience caused by the incorrect parts being ordered for your refrigerator. We appreciate your understanding and apologize for any frustration it may have caused. Thank you for your feedback.
Sears Home Services on 1707415266484
Eugene R,
Sandy88,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1755659641599
The tech was wonderful ! However I was sent the wrong part so I still have a broke ove
Kyllie B,
Customer service response - We appreciate your feedback and apologize for any inconvenience caused by receiving the wrong part. Thank you for acknowledging the wonderful service provided by our technician.
Sears Home Services on 1705679790106
The tech fixed the issue with our dryer but damaged it in the process by repeatedly dropping pieces of our dryer and damaged our wall behind the dryer
Jazmine L,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1772584643291
Tech was nice. Too bad he didn't put on ALL the new pulleys that were ordered and paid for by warranty company. I told them, by the way. Now two weeks after the fix, the dryer is thumping like it's broken. Is this how you rip people off? Half ass fix so you can get called back in a few months? Not satisfied at all!
Dawn V,
Customer service response - Thank you for your review, Dawn! We're glad to hear Brad was quick and professional, though we apologize for the long wait time.
Sears Home Services on 1750640724721
Naomi G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1732236413104
