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2606 Zion Rd Reviews
Read reviews from customers who used our services at 2606 Zion Rd
Total reviews
22
Average Rating
4/5
Very friendly and knowledgeable.
Dee W,
Customer service response - Thank you for your feedback, Dee! We're glad to hear the service was friendly and knowledgeable.
Sears Home Services on 1779988514684
Technician was very knowledgeable about Whirlpool refrigerators!
Angela L,
Customer service response - Thank you for your review, Angela! We're glad to hear our technician was knowledgeable about Whirlpool refrigerators.
Sears Home Services on 1771547845931
Very knowledgeable, nice, quick
Lisa D,
Customer service response - Thank you for your review, Lisa! We're glad to hear you found our service knowledgeable, nice, and quick.
Sears Home Services on 1769394441711
Team C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762820287753
On time, very courteous, knowledgeable. Diagnosed problem quickly. Done quickly, efficiently and no mess. Warranty covered repair
Sam F,
Customer service response - Thank you for your 5-star review, Sam! We're glad to hear our technician was on time, courteous, and efficient in diagnosing and repairing the issue under warranty.
Sears Home Services on 1762738032331
Nancy E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761869287327
Gary T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761533109686
Chris P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1754639113457
Teria M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1752458294436
Brad and his trainee were very professional and did a great job doing my ever 3 year maintance on my Kenmore washer and dryer.
Steve W,
Customer service response - Thank you for your 5-star review, Steve! We're glad to hear that Brad and his trainee provided professional service for your Kenmore washer and dryer maintenance.
Sears Home Services on 1751868794323
Repair tech did an excellent job repairing our microwave.
Donald M,
Customer service response - Thank you for your review, Donald! We're glad to hear that our repair tech did an excellent job on your microwave.
Sears Home Services on 1746489646016
He was very nice and knowledgeable. Had him before he is great!!
Johnny D,
Customer service response - Thank you for your 5-star review, Tamara! We're glad to hear that you found our technician nice and knowledgeable, and we appreciate your continued trust in our service.
Sears Home Services on 1742868457551
Very polite no nonsense work ethic knows his job very very good he’s a credit to your work force thank you for your service Gerald
Gerald J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1725276757619
I’m upset with the fact that what the first technician that was here order the wrong parts for my refrigerator. The technician today reordered it . He was very polite and I did get upset with the fact that my refrigerator isn’t fixed yet and I have to wait another week. I understand that none of this was his fault and I did apologize for my behavior.
kii,
Customer service response - We apologize for the inconvenience caused by the incorrect parts being ordered for your refrigerator. We appreciate your understanding and apologize for any frustration it may have caused. Thank you for your feedback.
Sears Home Services on 1707415266484
Eugene R,
Sandy88,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1755659641599
The tech was wonderful ! However I was sent the wrong part so I still have a broke ove
Kyllie B,
Customer service response - We appreciate your feedback and apologize for any inconvenience caused by receiving the wrong part. Thank you for acknowledging the wonderful service provided by our technician.
Sears Home Services on 1705679790106
The tech fixed the issue with our dryer but damaged it in the process by repeatedly dropping pieces of our dryer and damaged our wall behind the dryer
Jazmine L,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1772584643291
when you call it is ai automated and communication is difficult they dont give you an exact time on when they are going to show up so it makes it hard for someone who works a 9-5.
gabriel E,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1785370996559
Tech walked into the house without knocking
Alan T,
Customer service response - We apologize for the trouble you've faced, Alan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1782779018062
Tech was nice. Too bad he didn't put on ALL the new pulleys that were ordered and paid for by warranty company. I told them, by the way. Now two weeks after the fix, the dryer is thumping like it's broken. Is this how you rip people off? Half ass fix so you can get called back in a few months? Not satisfied at all!
Dawn V,
Customer service response - Thank you for your review, Dawn! We're glad to hear Brad was quick and professional, though we apologize for the long wait time.
Sears Home Services on 1750640724721
Naomi G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1732236413104
