3000 Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
Technician was smart, efficient, and polite. I was very satisfied and my laundry is getting done!
Kimberly P, Milan, IN
Dryer
Ethan did an excellent job. Very cordial and professional. He reviewed the past documentation so knew how to fix the problem. Thank you Ethan.
Anita Hacker, Villa Hills, KY
Washer Repair
Ethan was great. He was a pleasure to deal with.
Jim M, Morning View, KY
Review of Ethan
He was awesome. Very knowledgeable. Explained everything. Did an incredible job. Thanks
Jackie W, Union, KY
repair
Excellent work. He went above and beyond to help
Virginia S, Lexington, KY
Great Service by Bryan
Bryan was very helpful in explaining our options to repair our dishwasher. He showed me that the repair was to be an easy fix and showed me how to do it myself.
Steve H, Burlington, KY
Tech was fine
Tech was fine. My fridge is still broke. Not sure what is wrong
Jamaal K, Crittenden, KY
Great service!
Josue showed up on time, listened to me explain what I thought was wrong, then looked at everything concerning my icemaker, found the problem and fixed it. And he answered my questions. Very polite and respectful.
Mark R, Edgewood, KY
Professional tech.
Mr. Phillip was a very professional tech, arrived at appointment time estimate, was thorough in his inspection and diagnosis of issue, the only issue was with dispatch not communicating with their tech in a timely manner, thus causing a delay in the final steps of the diagnosis performed by Mr. Phillip. For better results in the completion of future appointments I highly recommend better communicative training for whoever is in charge of communication with the techs
Brad S, Cynthiana, KY
Dryer Repair
He did a good job but I thought the price was way too high and I've called around and they aren't that high I do not know what kind of warranty it has on it either he didn't say anything about that yes I was disappointed with the high Cost thank you
Wanda C, Georgetown, KY
