3000 Mall Rd Reviews

Read reviews from customers who used our services at 3000 Mall Rd


Total reviews

108


Average Rating

4.3/5

August 18, 2026
Overall rating

Bobble was just an amazing knowledgeable and very patient and explained everything so that it was easy to understand. Thanks

Kurt T,

Customer service response - Thank you for your feedback, Kurt! We're glad to hear Bobble was knowledgeable, patient, and made everything easy to understand.

Sears Home Services on 1787109588561

August 10, 2026
Overall rating

Brittany K,

Customer service response - Thank you for the amazing 5-star review, Brittany! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786385813817

August 05, 2026
Overall rating

Tarry G,

Customer service response - Thank you for the amazing 5-star review, Tarry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785949881693

July 28, 2026
Overall rating

Technician was able to quickly diagnose the problem and fix it.

Doug B,

Customer service response - Thank you for your feedback, Doug! We're glad to hear the technician was able to quickly diagnose and fix the problem.

Sears Home Services on 1785263543540

June 23, 2026
Overall rating

Very Knowledgeable and Polite, Great Guy.

Roy W,

Customer service response - Thank you for your feedback, Roy! We're glad to hear the technician was knowledgeable and polite.

Sears Home Services on 1782244966066

June 11, 2026
Overall rating

John Z,

Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781154507702

May 30, 2026
Overall rating

Michael,

Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780165934224

May 27, 2026
Overall rating

Billy D,

Customer service response - Thank you for the amazing 5-star review, Billy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779979734568

May 05, 2026
Overall rating

Bobby was so nice and informative! Thanks Bobby for your professionalism

Michaelin W,

Customer service response - Thank you for your feedback, Michaelin! We're glad to hear Bobby was nice, informative, and professional.

Sears Home Services on 1778017580644

April 25, 2026
Overall rating

Kendra W,

Customer service response - Thank you for the amazing 5-star review, Kendra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777078589056

April 24, 2026
Overall rating

Darryl was very professional and was able to get my oven working.

Sue F,

Customer service response - Thank you for your feedback, Sue! We're glad to hear your oven was fixed.

Sears Home Services on 1776968526643

March 23, 2026
Overall rating

Bianca S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774227358299

February 26, 2026
Overall rating

Warranty work. Very professional and clean and efficient.

Steven M,

Customer service response - Thank you for your positive feedback, Steven! We're glad to hear our team was professional, clean, and efficient during your warranty work.

Sears Home Services on 1772066597983

February 13, 2026
Overall rating

Simeon was awesome! He was very friendly and professional. He repaired my washer quickly.

jamie E,

Customer service response - Thank you for your positive feedback, Jamie! We're glad to hear Simeon was friendly, professional, and repaired your washer quickly.

Sears Home Services on 1770943570594

January 13, 2026
Overall rating

Thorough, honest and pleasant

Anke D,

Customer service response - Thank you for your positive feedback, Anke! We're glad to hear our technician was thorough, honest, and pleasant.

Sears Home Services on 1768353085963

January 13, 2026
Overall rating

Bobby took his time to access and program my Nest thermostat. He was very nice and helpful. He also explained that my filters should be changed more regularly than they have been.

Regina B,

Customer service response - Thank you for your positive feedback, Regina! We're glad to hear Bobby was helpful and took the time to assist with your Nest thermostat and provide useful advice.

Sears Home Services on 1768353692264

December 25, 2025
Overall rating

Geoffrey H,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1766716299491

December 21, 2025
Overall rating

Darryal was helpful and informative. My dishwasher did not get fixed. I thought my service call charge of $119 could get applied back to a purchase of a new dishwasher if I bought one and had it installed by Sears. That is if the repair was too costly which it was. But Darryal was informative and told me that Sears no longer sells or installs new dishwashers. So I had to pay the service charge.

Richard S,

Customer service response - Thank you for your feedback, Richard! We're glad to hear Darryal was helpful and informative, though we're sorry for any inconvenience regarding the service charge.

Sears Home Services on 1766371365426

December 17, 2025
Overall rating

Ray Y,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1766025437632

December 17, 2025
Overall rating

Great service and technician was fantastic !!

Joseph S,

Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear you received great service from our technician.

Sears Home Services on 1766022665098

November 25, 2025
Overall rating

Very knowledgeable. Answered questions, gave good advice.

Melinda M,

Customer service response - Thank you for your positive feedback, Melinda! We're glad to hear our technician was knowledgeable and provided good advice.

Sears Home Services on 1764128144398

November 04, 2025
Overall rating

Professional and honest technician that came out. Diagnosed the issue and informed us. Gave us pricing and the option to fix ourself. Very respectful. I highly recommend.

Gabe B,

Customer service response - Thank you for your positive feedback, Gabe! We're glad to hear our technician was professional, honest, and respectful in providing you with options.

Sears Home Services on 1762299910300

November 05, 2025
Overall rating

brian B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1762300906446

October 26, 2025
Overall rating

Very professional..knowledgeable. Dishwasher was down tech found problem is very short time. I was very impressed and would recommend Sears

Sheri D,

Customer service response - Thank you for your positive feedback, Sheri! We're glad to hear our technician was professional and quickly found the problem with your dishwasher.

Sears Home Services on 1761531374521

October 09, 2025
Overall rating

Arrived and analyzed the issue quickly.

Soua V,

Customer service response - Thank you for your positive feedback, Soua! We're glad to hear our technician quickly analyzed the issue.

Sears Home Services on 1759971254578

Showing 1 - 25 reviews

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