Appointment Lookup
802-552-4364
3000 Mall Rd Reviews
Read reviews from customers who used our services at 3000 Mall Rd
Total reviews
108
Average Rating
4.3/5
Bobby the technician was very informative on what was wrong with my ac unit. He helped describe and advise on how my unit runs and how to fix the issue if it’s something I can do. I would recommend him to anyone.
Danielle H,
Customer service response - Thank you for your positive feedback, Danielle! We're glad to hear Bobby was informative and helpful with your AC unit.
Sears Home Services on 1755043003292
Bonnie B,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1754525796040
Our guy was great very informative
Melanie B,
Customer service response - Thank you for your positive feedback, Melanie! We're glad to hear our technician was informative and provided great service.
Sears Home Services on 1753926091833
Robert was knowledgeable and polite. He wasn't able to repair my unit but he was able to tell me what the problem was and how it could be repaired (repair was too expensive).
Eric S,
Customer service response - Thank you for your feedback, Eric! We're glad to hear Robert was knowledgeable and polite, even though the repair wasn't feasible.
Sears Home Services on 1749513774569
Darryl is an excellent repairman. He worked quickly and professionally. He explained the issue and even showed me the worn out part and the replacement part. He swept the work area. It was a pleasure to have him in our home.
Thomas M,
Customer service response - Thank you for your positive feedback, Thomas! We're happy to hear Darryl provided excellent service and took the time to explain the repair process.
Sears Home Services on 1749006617792
Excellent! I would recommend him to anyone, but the AI and Chat Bot was maddening. There is no actual person to contact , no actual telephone number or company address to check on your service request. Because of that, I will probably have someone else work on my mower. I wish Steve worked for a different company.. He was great!
Dianna S,
Customer service response - Thank you for your feedback, Dianna. We're glad to hear Steve provided excellent service, but apologize for the frustration with our AI and chat system.
Sears Home Services on 1748910690280
Bob was very knowledgable and explained our current situation with our failing heat pump. Great guy!
Bratene W,
Customer service response - Thank you for your positive feedback! We're glad to hear Bob was knowledgeable and provided great service.
Sears Home Services on 1748393770962
Robert M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747790141530
Quick and thorough service!
Thomas F,
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear you received quick and thorough service.
Sears Home Services on 1746768597154
Pat S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1745882114033
