3000 Mall Rd Reviews

Read reviews from customers who used our services at 3000 Mall Rd


Total reviews

103


Average Rating

4.3/5

June 03, 2025
Overall rating

Darryl is an excellent repairman. He worked quickly and professionally. He explained the issue and even showed me the worn out part and the replacement part. He swept the work area. It was a pleasure to have him in our home.

Thomas M,

Customer service response - Thank you for your positive feedback, Thomas! We're happy to hear Darryl provided excellent service and took the time to explain the repair process.

Sears Home Services on 1749006617792

June 03, 2025
Overall rating

Excellent! I would recommend him to anyone, but the AI and Chat Bot was maddening. There is no actual person to contact , no actual telephone number or company address to check on your service request. Because of that, I will probably have someone else work on my mower. I wish Steve worked for a different company.. He was great!

Dianna S,

Customer service response - Thank you for your feedback, Dianna. We're glad to hear Steve provided excellent service, but apologize for the frustration with our AI and chat system.

Sears Home Services on 1748910690280

May 28, 2025
Overall rating

Bob was very knowledgable and explained our current situation with our failing heat pump. Great guy!

Bratene W,

Customer service response - Thank you for your positive feedback! We're glad to hear Bob was knowledgeable and provided great service.

Sears Home Services on 1748393770962

May 20, 2025
Overall rating

Robert M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747790141530

May 09, 2025
Overall rating

Quick and thorough service!

Thomas F,

Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear you received quick and thorough service.

Sears Home Services on 1746768597154

April 28, 2025
Overall rating

Pat S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1745882114033

March 19, 2025
Overall rating

Bryan was great

Carol M,

Customer service response - Thank you for your positive feedback, Carol! We're glad to hear Bryan provided great service.

Sears Home Services on 1742432459650

December 23, 2024
Overall rating

Rosary A,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1734934456607

December 19, 2024
Overall rating

Paul D,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1734659328536

December 01, 2024
Overall rating

The technician was great and super helpful!

Amy J,

Customer service response - Thank you for your positive feedback, Amy! We're happy to hear our technician was helpful and provided great service.

Sears Home Services on 1733038399108

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