3000 Mall Rd Reviews

Read reviews from customers who used our services at 3000 Mall Rd


Total reviews

103


Average Rating

4.3/5

July 24, 2024
Overall rating

Technician was great but he still didn't fix my problem of the door facing not being flushed it does have better but I don't know how long it will last so please contact GE tell them we still have work to do thanks

Ronnie,

Customer service response - Thank you for highlighting the technician's effort and for bringing this to our attention. We will definitely contact GE to ensure your issue is fully resolved.

Sears Home Services on 1721816479658

July 23, 2024
Overall rating

Shanon F,

Customer service response - Thank you so much for the fantastic 5-star rating, Shanon! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1721829451524

July 17, 2024
Overall rating

Most complete maintenance we have ever had in the years of coverage of our washer and dryer. Brian did a great job and was here when he promised.

L R,

Customer service response - Thank you for sharing your positive experience; it's great to hear that Brian delivered such thorough maintenance on time. We look forward to serving you again in the future.

Sears Home Services on 1721275779474

June 24, 2024
Overall rating

Bryan checked everything on my dishwasher and wouldn’t leak for him. I don’t use my dishwasher that much so he said to use it once a week. I was using only the top rack to wash two ball caps and dishwasher leaked. Today it would not leak for Bryan. Tried the top rack only and a full load and still didn’t work. I think I won’t be using the top rack only and use a full load.

Wanda T,

Customer service response - We appreciate you sharing your experience and are sorry for any inconvenience. Thank you for giving us the opportunity to address your dishwasher's issue.

Sears Home Services on 1719284376041

June 21, 2024
Overall rating

Debbie P,

Customer service response - A big thank you, Debbie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718968520970

June 19, 2024
Overall rating

Technician was able to find a relatively small issue and saved me from having to buy a new mower. He could have easily billed us a lot more or given up on an extremely hot day but he didn’t. Extremely happy with the service.

Nick W,

Customer service response - Thank you for recognizing the dedication of our technician, especially under challenging conditions. We're thrilled to have saved you the cost and inconvenience of a new purchase!

Sears Home Services on 1718852478970

June 11, 2024
Overall rating

Very friendly, knowledgeable and helpful. Fixed the issue, and made sure it was complete.

Gregory M,

Customer service response - Thank you for your kind words and for highlighting our commitment to thorough and knowledgeable service. We're glad we could resolve the issue for you!

Sears Home Services on 1718158682102

June 10, 2024
Overall rating

Jim G,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1718078640042

May 28, 2024
Overall rating

Austin B,

Customer service response - A big thank you, Austin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1716883830906

May 28, 2024
Overall rating

dustin S,

Customer service response - Thank you so much for the fantastic 5-star rating, dustin! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1716878764262

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