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802-552-4364
3000 Mall Rd Reviews
Read reviews from customers who used our services at 3000 Mall Rd
Total reviews
108
Average Rating
4.3/5
Richard S,
James W,
Mark C,
Lorri C,
Customer service response - Thank you so much for the fantastic 5-star rating, Lorri! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707174376905
Shari S,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707175597735
I wasn't personally there during the service visit, but was able to talk to Robert on the phone. I'm giving 4 stars vs 5 because nothing was repaired. His diagnosis was that the freezer drawer was probably left open and this is what caused the ice buildup inside the freezer. I will update my review to 5 stars if his diagnosis is correct and I have no more issues with ice buildup. This was a service call under warranty. Thank you!
Troy A,
Customer service response - Thank you for your feedback, Troy. We're glad Robert was able to provide a diagnosis over the phone, and we hope the issue with your freezer is resolved.
Sears Home Services on 1777166492644
Julie B,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1748394105953
Ann M,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1733673683323
Technician was nice, gave me a good phone call for heads up on when he might show up. Considering the company gave me a window of 7 AM to 6 PM which encase you can't do math that's an 11 hour window, however, he was not an install Tech. They do not have an install tech in this area, so he was just a repair technician, he found that the unit needed to be completely replaced, so he was not able to do anything, but the technician was courteous. Informative and give me a little more heads up on When he would show, so I appreciated that.
William P,
Customer service response - We're glad to hear our technician was courteous and communicative, but apologize for any inconvenience regarding the service limitations. Thank you for your understanding and taking the time to share your experience.
Sears Home Services on 1720585504376
Paid $119 for a repair man to come out and say the hose was leaking from inside fridge and he couldn’t fix it. 10 min I need this kind of job.
Jessica H,
Customer service response - We apologize for the inconvenience, Jessica. Please contact us directly so we can arrange for further assistance with your fridge issue.
Sears Home Services on 1757032916783
