3000 Mall Rd Reviews
Read reviews from customers who used our services at 3000 Mall Rd
Total reviews
108
Average Rating
4.3/5
Darryl was very professional and was able to get my oven working.
Sue F,
Customer service response - Thank you for your feedback, Sue! We're glad to hear your oven was fixed.
Sears Home Services on 1776968526643
Bianca S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774227358299
Warranty work. Very professional and clean and efficient.
Steven M,
Customer service response - Thank you for your positive feedback, Steven! We're glad to hear our team was professional, clean, and efficient during your warranty work.
Sears Home Services on 1772066597983
Simeon was awesome! He was very friendly and professional. He repaired my washer quickly.
jamie E,
Customer service response - Thank you for your positive feedback, Jamie! We're glad to hear Simeon was friendly, professional, and repaired your washer quickly.
Sears Home Services on 1770943570594
Thorough, honest and pleasant
Anke D,
Customer service response - Thank you for your positive feedback, Anke! We're glad to hear our technician was thorough, honest, and pleasant.
Sears Home Services on 1768353085963
Bobby took his time to access and program my Nest thermostat. He was very nice and helpful. He also explained that my filters should be changed more regularly than they have been.
Regina B,
Customer service response - Thank you for your positive feedback, Regina! We're glad to hear Bobby was helpful and took the time to assist with your Nest thermostat and provide useful advice.
Sears Home Services on 1768353692264
Geoffrey H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1766716299491
Darryal was helpful and informative. My dishwasher did not get fixed. I thought my service call charge of $119 could get applied back to a purchase of a new dishwasher if I bought one and had it installed by Sears. That is if the repair was too costly which it was. But Darryal was informative and told me that Sears no longer sells or installs new dishwashers. So I had to pay the service charge.
Richard S,
Customer service response - Thank you for your feedback, Richard! We're glad to hear Darryal was helpful and informative, though we're sorry for any inconvenience regarding the service charge.
Sears Home Services on 1766371365426
Ray Y,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766025437632
Great service and technician was fantastic !!
Joseph S,
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear you received great service from our technician.
Sears Home Services on 1766022665098