3000 Mall Rd Reviews
Read reviews from customers who used our services at 3000 Mall Rd
Total reviews
103
Average Rating
4.3/5
Thorough, honest and pleasant
Anke D,
Customer service response - Thank you for your positive feedback, Anke! We're glad to hear our technician was thorough, honest, and pleasant.
Sears Home Services on 1768353085963
Bobby took his time to access and program my Nest thermostat. He was very nice and helpful. He also explained that my filters should be changed more regularly than they have been.
Regina B,
Customer service response - Thank you for your positive feedback, Regina! We're glad to hear Bobby was helpful and took the time to assist with your Nest thermostat and provide useful advice.
Sears Home Services on 1768353692264
Geoffrey H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1766716299491
Darryal was helpful and informative. My dishwasher did not get fixed. I thought my service call charge of $119 could get applied back to a purchase of a new dishwasher if I bought one and had it installed by Sears. That is if the repair was too costly which it was. But Darryal was informative and told me that Sears no longer sells or installs new dishwashers. So I had to pay the service charge.
Richard S,
Customer service response - Thank you for your feedback, Richard! We're glad to hear Darryal was helpful and informative, though we're sorry for any inconvenience regarding the service charge.
Sears Home Services on 1766371365426
Ray Y,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766025437632
Great service and technician was fantastic !!
Joseph S,
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear you received great service from our technician.
Sears Home Services on 1766022665098
Very knowledgeable. Answered questions, gave good advice.
Melinda M,
Customer service response - Thank you for your positive feedback, Melinda! We're glad to hear our technician was knowledgeable and provided good advice.
Sears Home Services on 1764128144398
Professional and honest technician that came out. Diagnosed the issue and informed us. Gave us pricing and the option to fix ourself. Very respectful. I highly recommend.
Gabe B,
Customer service response - Thank you for your positive feedback, Gabe! We're glad to hear our technician was professional, honest, and respectful in providing you with options.
Sears Home Services on 1762299910300
brian B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762300906446
Very professional..knowledgeable. Dishwasher was down tech found problem is very short time. I was very impressed and would recommend Sears
Sheri D,
Customer service response - Thank you for your positive feedback, Sheri! We're glad to hear our technician was professional and quickly found the problem with your dishwasher.
Sears Home Services on 1761531374521