3000 Mall Rd Reviews
Read reviews from customers who used our services at 3000 Mall Rd
Total reviews
108
Average Rating
4.3/5
Bryan was great
Carol M,
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear Bryan provided great service.
Sears Home Services on 1742432459650
Rosary A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1734934456607
Paul D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1734659328536
The technician was great and super helpful!
Amy J,
Customer service response - Thank you for your positive feedback, Amy! We're happy to hear our technician was helpful and provided great service.
Sears Home Services on 1733038399108
Very professional and knowledgeable. Great guy. Would use again
Thomas H,
Customer service response - Thank you for your positive feedback, Thomas! We're pleased to hear you found our technician professional and knowledgeable.
Sears Home Services on 1732425976176
The dryer technician, Bobby W., was wonderful. He was very thorough and explained the dryer mechanics. The Sears scheduling process is terrible. I was never able to speak to anyone. They separated one appointment into 2 without informing me. I cannot miss work twice, so I canceled the second part of the service. Very disappointed because I really liked the technician.
Christina B,
Customer service response - Thank you for your feedback, Christina. We're glad to hear Bobby provided excellent service, but apologize for the scheduling issues you faced.
Sears Home Services on 1729666195798
Bryan did an excellent, and thorough job analyzing the Washer Issues, explaining what the problems were, and thoroughly covering the Estimated Repair Costs - he further shared "tips" on efficiently addressing load capacity and experience with different models (in the event we elected to replace the current machine. Great job cleaning and servicing the Dryer!
Stephen L,
Customer service response - Thank you for your detailed feedback! We're thrilled to hear that Bryan provided excellent service and valuable insights on your washer and dryer.
Sears Home Services on 1728961871225
Great tech service!
melissa C,
Customer service response - Thank you for your positive feedback! We're delighted to hear you had a great experience with our tech service.
Sears Home Services on 1728352773979
Bridget D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1727981912919
Very polite young man and knowledgeable
Marla R,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was polite and knowledgeable.
Sears Home Services on 1726024539988