3071 Dixie Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
tammy W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 13, 2024
Patrick T
Customer service response - A big thank you, Patrick, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 31, 2024
Connie W
The technician was very professional and knowledgeable. Excellent! I will be using Sears again.
Customer service response - Thank you for your positive feedback and for choosing our service. We're thrilled to hear about your experience and look forward to assisting you again.
Sears Home Services on July 28, 2024
Coy C
While the repair completed by Bryan on Friday July 12th was 5-star great, I had major difficulties with the previous repairman on July 3rd. I would like to be contacted by a leader at Sears Appliance repair to discuss my experience on July 3rd. Sears Appliance Repair has my cell number, email, and address, so connecting with me should not be difficult. 7/23/24 Post Update: I am still waiting on a leader from Sears Appliance Repair to contact me and discuss my experience. 8/5/24 Post Update: I am still waiting on a leader from Sears Appliance Repair to contact me and discuss my experience.
Customer service response - We apologize for the difficulties you experienced with our service on July 3rd, and are glad to hear Bryan provided you with a 5-star service. A leader from Sears Appliance Repair will be in touch shortly to discuss your experience. Thank you for your feedback.
Sears Home Services on July 15, 2024
Margaret C
Very courteous, explained everything to me
Customer service response - Thank you for your review! We're glad you found our service informative and courteous.
Sears Home Services on July 11, 2024
Rich
Customer service response - A big thank you, Rich, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 04, 2024
Richard F
Tech was neat, respectful, knowledgeable and quick. With all the changes at Sears, he was concerned parts were nit available but did find unit on his truck. It was refurbished but that's all there is anymore.
Customer service response - Thank you for recognizing our technician's hard work and dedication. We're glad we could resolve your issue with the available refurbished unit and appreciate your understanding of the current parts situation.
Sears Home Services on June 30, 2024
Bonnie M
On time,friendly got right to work.
Customer service response - Thank you for your kind words! We're glad to hear you had a positive experience with our prompt and friendly service.
Sears Home Services on June 24, 2024
Bridget R
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 16, 2024
mo S
Very professional!!! Outstanding knowledge!!!
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our service.
Sears Home Services on June 13, 2024
